Diehl Hyundai of Massillon - Service Center

My sales rep, Vaughn West, was extremely helpful with getting me into a new vehicle. I enjoyed our conversation as much as pulling away in my new Hyundai Santa Fe. I would recommend Vaughn to any of my f getting me into a new vehicle. I enjoyed our conversation as much as pulling away in my new Hyundai Santa Fe. I would recommend Vaughn to any of my friends and family to purchase a vehicle from Diehl Hyundai. More

I am very disappointed. My car is STILL not working properly. I took it to another place to see why it wasn't working correctly and they said that some of the work that was My car is STILL not working properly. I took it to another place to see why it wasn't working correctly and they said that some of the work that was supposedly done was not even done. Some of the parts are new but then some are still as rusty and old as they weren't touched. And my tire pressure light keeps coming on even after putting air in all 4 tires. I will certainly not recommend this dealership to anyone. I'm very, very disappointed. More

Good service friendly staff and even got a free coffee ☕️ when I was done getting my ElantraN service when I was done getting my ElantraN service More

Brought my car in for a Lof. They forgot to reset the mileage. They did not check the fluids. Husband checked and filled them at home. This is the second time they did not reset They forgot to reset the mileage. They did not check the fluids. Husband checked and filled them at home. This is the second time they did not reset mileage. More

Friendly, great service. Liked the video inspection that was done on the vehicle then texted to my phone. Liked the video inspection that was done on the vehicle then texted to my phone. More

I was there for three hours and forty five minutes for my appointment to change oil. They are very unorganized. My appointment was scheduled for 8, when they knew part of it was going to require contacting H appointment to change oil. They are very unorganized. My appointment was scheduled for 8, when they knew part of it was going to require contacting Hyundai of America, which doesn’t open until 9. I would have appreciated more communication and updates since I was there for such a long duration of time. More

Had to wait three days for my car to be fixed cause of the wrong information that was wrong with my car the wrong information that was wrong with my car More

Received good service to obtain tires. Also, aligned the car. Love the free tire rotation. Also, aligned the car. Love the free tire rotation. More

In and out in no time at all was great. Got fast service. Was great. Got fast service. Was great. More

In and out in no time at all was great. Got fast service. Was great. Got fast service. Was great. More