Diehl Hyundai of Massillon

A+ service always!! This is my 3rd Hyundai from Waikem and I can't imagine going anywhere else. From start to finish my experience has always been stress free and I have This is my 3rd Hyundai from Waikem and I can't imagine going anywhere else. From start to finish my experience has always been stress free and I have never felt pressured or like just another sale. I got everything I wanted in a car and more plus they listened to my budget and what I could afford and made it happen!! I was able to upgrade from an Elantra to a Sonata Limited and I couldn't be more happier with it. I don't want to go get to mention their service department they are just as great to work with!! More

Quick and easy! Gary and the staff at Hyundai were wonderful! I love my new car and am extremely happy with the high level of customer service that I received. It was Gary and the staff at Hyundai were wonderful! I love my new car and am extremely happy with the high level of customer service that I received. It was the easiest car buying experience I have had. I was able to leave with my car in perfect condition very quickly. Thank you everyone! More

Car number 2 This is the second car I've bought from Waikem. When it's time to buy another one I'll be back. The dealership is friendly, the people are knowledgeab This is the second car I've bought from Waikem. When it's time to buy another one I'll be back. The dealership is friendly, the people are knowledgeable, and it was a pleasurable experience. More

Always treated kindly and trust them. I trust both Don Warner and Joe Pelyak. Just to be sure I did compare their quote with another Hyundai dealership and they couldn't beat it. I trust both Don Warner and Joe Pelyak. Just to be sure I did compare their quote with another Hyundai dealership and they couldn't beat it. More

Another great buying experience I have bought 5 cars from Waikem dealerships over the years - this was my second Hyundai purchase (also have bought 2 Hondas and 1 Subaru from Waikem) I have bought 5 cars from Waikem dealerships over the years - this was my second Hyundai purchase (also have bought 2 Hondas and 1 Subaru from Waikem). I planned to work with John Melito, the salesman that I bought my last Sonata from, but he was not available due to illness. So Lee Giavasis took over and did a absolutely superb job. He was ultra polite, extremely knowledgeable, never pushy, and put me and my wife at ease throughout the process. We had previously obtained a TrueCar quote on our 2015 Sonata, and sales manager Don Warner quickly found exactly the vehicle we wanted at another dealership. Waikem's also gave me a very fair price for my 2009 Sonata trade-in, and they honored the TrueCar pricing. Charlie in the service department is also excellent at customer service; I had my 2009 Sonata in for service prior to the trade, and Charlie got me a Genesis as a loaner for the day! Overall, everyone at Waikem Hyundai treated us great, they are completely trustworthy, and I would not hesitate to recommend either Waikem Hyundai or Lee Giavasis- he really did an exemplary job, and I can't praise him enough. We have been happy Waikem customers since 1989, and we likely will continue to buy from them in the years to come. Oh yeah - the 2015 Sonata Limited that we bought is awesome! More

Santa Fe Great experience! My wife and I began shopping for a new vehicle earlier this year and decided to return to this dealership after shopping around. The Great experience! My wife and I began shopping for a new vehicle earlier this year and decided to return to this dealership after shopping around. The customer service was the primary reason, besides the type of vehicle we wanted to buy. More

Satisfaction We were totally satisfied with our buying experience. We traded up to an all-wheel drive package on a vehicle on the lot and were given more for our We were totally satisfied with our buying experience. We traded up to an all-wheel drive package on a vehicle on the lot and were given more for our trade-in in exchange. More

GREAT EXPERIENCE I'm old enough to have experienced the difficulties of purchasing cars in the 60's & 70's. This experience was nothing like that! It was a real plea I'm old enough to have experienced the difficulties of purchasing cars in the 60's & 70's. This experience was nothing like that! It was a real pleasure working with Joe and Don in sales and Dan in finance. I'd recommend the dealership to anyone. Thanks guys! Garry Hilbert More

The Best Salesman Even though we weren't able to make a deal this time, other family members and I have dealt with this dealer and the same salesman almost every time, Even though we weren't able to make a deal this time, other family members and I have dealt with this dealer and the same salesman almost every time, in the past. That salesman is Lee Giavasis. He is extremely personable and will definitely make you laugh no matter how stressful the situation is. He will make you feel at home and as comfortable as can be. If you are looking at a car at any of the Waikem dealerships, I would recommend dealing with Lee. He remembers you every time you walk through door and treats you as if you are family. More

Five Star Exsperience Hyundai made my buying experience a great one! The sales man that I worked with was great! He was very knowledgeable and friendly. Anyone in need of a Hyundai made my buying experience a great one! The sales man that I worked with was great! He was very knowledgeable and friendly. Anyone in need of a vehicle I recommend you go see Lee Giavasis! He's amazing!!! Very personable and professional!! More