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Diehl Hyundai of Massillon
Massillon, OH
796 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 796 reviews
April 07, 2025
My sales rep, Vaughn West, was extremely helpful with getting me into a new vehicle. I enjoyed our conversation as much as pulling away in my new Hyundai Santa Fe. I would recommend Vaughn to any of my f getting me into a new vehicle. I enjoyed our conversation as much as pulling away in my new Hyundai Santa Fe. I would recommend Vaughn to any of my friends and family to purchase a vehicle from Diehl Hyundai. More
by jirodjackfinn
Verified Customer
April 07, 2025
I am very disappointed. My car is STILL not working properly. I took it to another place to see why it wasn't working correctly and they said that some of the work that was My car is STILL not working properly. I took it to another place to see why it wasn't working correctly and they said that some of the work that was supposedly done was not even done. Some of the parts are new but then some are still as rusty and old as they weren't touched. And my tire pressure light keeps coming on even after putting air in all 4 tires. I will certainly not recommend this dealership to anyone. I'm very, very disappointed. More
by Carol5827
Employees Worked With
Molly Regula
April 06, 2025
Good service friendly staff and even got a free coffee ☕️ when I was done getting my ElantraN service when I was done getting my ElantraN service More
by Lboxx360
Employees Worked With
April 04, 2025
Brought my car in for a Lof. They forgot to reset the mileage. They did not check the fluids. Husband checked and filled them at home. This is the second time they did not reset They forgot to reset the mileage. They did not check the fluids. Husband checked and filled them at home. This is the second time they did not reset mileage. More
by christineburky
Employees Worked With
Did not know his name.
April 03, 2025
Vaughn was THE best man for the job! He helped us through the whole process. Thank you for such a wonderful experience! We love our new vehicle and will make sure when we know people a He helped us through the whole process. Thank you for such a wonderful experience! We love our new vehicle and will make sure when we know people are looking for a new car we will send them to Diehl. More
by greenbuckeyelove
Employees Worked With
April 01, 2025
Avery did a great job through the whole process. Would recommend to anyone looking to purchase a vehicle in the future. Would recommend to anyone looking to purchase a vehicle in the future. More
by Anonymous
Employees Worked With
March 31, 2025
Vaughn West was our salesman and he was top notch! Answered all our questions and made us feel very comfortable with our choices. He continues to help us after the sale. Answered all our questions and made us feel very comfortable with our choices. He continues to help us after the sale. More
by ajklein18
Employees Worked With
March 31, 2025
Vaughan was an incredible person to work with. He was insightful, helpful, and very friendly. He got me what I wanted within my budget. I couldn't have asked for a better experience. He was insightful, helpful, and very friendly. He got me what I wanted within my budget. I couldn't have asked for a better experience. More
by alissa.stephanic
Employees Worked With
March 30, 2025
In the middle of a remodel so I understand. Definitely needed remodeled. Hopefully nicer when it’s done Definitely needed remodeled. Hopefully nicer when it’s done More
by RCASSIDY3
Employees Worked With
