Diehl Ford of Massillon

helpful until the sale is finished You buy a vehicle great for a bit. Then if problem and if they do poor workmanship...oh it's natural wear and tear and they won't fix it BUT if insur You buy a vehicle great for a bit. Then if problem and if they do poor workmanship...oh it's natural wear and tear and they won't fix it BUT if insurance pays they are willing to fix but in a hurry for fast turnaround. If it's a fight between insurance and waikem and insurance says no to some of it and it is Waikems poor workmanship, it won't get fixed. Detailing was poor and window looks like was wiped with greasy rag. More

Great Experience! Pete did a great job helping us find the right car for us. No high pressure no bs one of the very best times I've had buying a car. Pete did a great job helping us find the right car for us. No high pressure no bs one of the very best times I've had buying a car. More

I'll be back! I decided to start searching for a vehicle with no intention of buying anytime soon. I received a call from Sweet Lexie and she was very helpful and h I decided to start searching for a vehicle with no intention of buying anytime soon. I received a call from Sweet Lexie and she was very helpful and honest. After a little bit of thinking, I came in and purchased a vehicle from Waikem! I love it! And thank you Waikem staff for all of your help! More

Great deal and great experience George Waikem is a great place to shop. My salesperson did not try to oversell or anything else stereotypical cars salesmen try. They tell it like it George Waikem is a great place to shop. My salesperson did not try to oversell or anything else stereotypical cars salesmen try. They tell it like it is. I was about to buy one car but the dealer notices slight body damage and stopped the deal right there. I got another car that day. They do not feel right selling cars in the condition they want to drive themselves and also at a price fair for everyone. Please go there to buy!!! More

Great salemans Andy worked very hard to find what I wanted and at the price he was very helpful in every way even though we didn't make a deal it was great working w Andy worked very hard to find what I wanted and at the price he was very helpful in every way even though we didn't make a deal it was great working with him More

Great customer service i was interested in a f-150 I was looking online after putting my info in blake gave me a call right away he did a good job at answering my questions. i was interested in a f-150 I was looking online after putting my info in blake gave me a call right away he did a good job at answering my questions. He was understanding that my schedule is to busy right now to stop in. I will definitely be working with Waikem when I'm ready More

Excellent service!!! This is my first Ford and I am beyond thrilled. I will never shop anywhere else!!! I will recommend Pete Shaheen and Waikem Ford to anyone. This is my first Ford and I am beyond thrilled. I will never shop anywhere else!!! I will recommend Pete Shaheen and Waikem Ford to anyone. More

30+ Years of Why I started with a stripped down Ford Escort when I graduated from college in 1985. For over three decades I have been so grateful to have had the consi I started with a stripped down Ford Escort when I graduated from college in 1985. For over three decades I have been so grateful to have had the consistent relationship of support, trust, and integrity from Pete Shaheen and the staff of Geo. Waikem Ford. I was given the first car as a gift from my parents who used Pete well years before I met him. The car is long gone (no offense) but my thankfulness in what Pete continues to give of himself to give what I need in a car has grown even better. Thank you Pete (and Bob and Dustin and Karen and the Service Dept) for allowing my reason to drive past five other Ford dealerships just to get my new 2017 Fusion from Geo. Waikem Ford. Peace, Fr. G. David Bline More

No pressure sales, pleasant experience This is our 5th leasing experience with Pete Shaheen and Bob Bryce at Waikem Ford in the past 5-6 years. All were pleasant experiences, with top sati This is our 5th leasing experience with Pete Shaheen and Bob Bryce at Waikem Ford in the past 5-6 years. All were pleasant experiences, with top satisfaction. There was never any high pressure of any kind, unlike most other dealerships. We would definitely recommend Pete or Bob to anyone considering a purchase or lease from Waikem Ford. More

Great Customer service! I got my gmc from Andy. He was very helpful. Great salesman. I would highly recommend this dealership to anyone looking to buy a car. I got my gmc from Andy. He was very helpful. Great salesman. I would highly recommend this dealership to anyone looking to buy a car. More