Diehl Ford of Beaver
Beaver Falls, PA
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Great customer service always friendly and on time! Very knowledgeable about their services and always leaves my car better than what was brought in. Very knowledgeable about their services and always leaves my car better than what was brought in. More
Great experience! My husband and I had exceptional customer service from Ron Lewis Ford. Our salesman was Spencer who listened to our needs and answered all of our qu My husband and I had exceptional customer service from Ron Lewis Ford. Our salesman was Spencer who listened to our needs and answered all of our questions providing exceptional communication. We really appreciated that he sent videos of the truck so we could see the exterior and interior since we weren't able to make it to the dealership in person during our initial interest/inquiries. We were also extremely impressed and grateful for them personally driving the truck to our home so we could test drive it and they prepared all the paperwork ahead of time so we were able to finalize the sale and purchase of the vehicle at our house. Spencer was incredibly friendly and personable and made the whole experience easy and stress free. We love our truck now and it is exactly what we needed / wanted. Thank you Spencer for such an amazing experience. We would highly recommend Ron Lewis Ford to family and friends in the future! More
Great experience! The service team led by LIZ is very very good at communication. I have an older KIA (2009) that is very valuable to me - and it needed an A/C compre The service team led by LIZ is very very good at communication. I have an older KIA (2009) that is very valuable to me - and it needed an A/C compressor. Paul initially communicated on the troubleshooting - We were not sure of the issue. We dropped the vehicle off the night before -- Very professional service drop-off area - covered and very well-lit. Paul called the next morning promptly with initial communication and set great expectations. Then later in the day with a detailed diagnosis and recommendations, prices and timing for completion. When we picked up the vehicle, LIZ the service manager was very helpful in answer my questions, Terri was very friendly when I went to Pay and Julie was great when I called to follow-up. This is a VERY professional team! I hope LIZ gets a copy of this! She and her team from Mechanics to Parts to Billing are TOP NOTCH. Keep up the great work guys! More