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Diehl Chevrolet of Hermitage - Service Center

Hermitage, PA

4.1
141 Reviews

141 Reviews of Diehl Chevrolet of Hermitage - Service Center

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January 02, 2025

Great service and a clean truck when they were done. Nice waiting area to sit & wait. More

by robnoblejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Surenda
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

TERRIBLE SERVICE! We had a verified 9am appointment for new tires and inspection, you tell me what happened. The girl keep sliding our car back. I had to reschedule a More

by Ramsey
Service Time
Recommend Dealer
No
Employees Worked With
Girl at service desk
December 18, 2024

Someone went into my glove box to get my registration for an inspection they couldn’t do at that time. I was never asked first if they could look for it. More

by sburns0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Everything was done in a timely manor. I had the tires rotated but they never checked the air pressure because the back tire where 10 pounds off. Other than that they do a good job. I also More

by stewman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Steven was a great help. I got the time for my appointment wrong and he made a way to get my problem fixed right away despite my mistake. Very helpful!!! More

by Stauffer.ra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Surenda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

November 29, 2024

Great Experience ! Everyone was very friendly and kind. We were treated with respect and dignity ! While waiting for our car to be serviced we spoke to several employee More

by hotrodduddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pantone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beckie Napierkoski Sakonyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pantone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Surenda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Diehl Chevrolet of Hermitage responded

Wow! Your words are like a warm hug on a cold day - thanks a bunch for the love and positivity! Our Sales team is over the moon knowing they hit the bullseye for you. Here's to more awesome times ahead - we're all geared up to keep rocking your world! - Juanita F. (Executive Assistant)

November 26, 2024

Service lady was very rude. Was told if light was off no warranty. Even though light goes on and off and it stores the code. Do not recommend this dealership. More

by marke945
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Friendly and clean. Sales team is very good, they make feel comfortable and appreciate your needs. More

by EMS030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Fair
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Kelecseny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pantone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Hartman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Crissy Blough
3.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Irwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Diehl Chevrolet of Hermitage responded

We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service.

November 12, 2024

Prompt attention at the desk and excelent comunication for the car enquires and the service quality was very good the car service was in perfect condition. More

by RPRIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you for sharing how your time in our service department was! It truly means allot hearing from great customers like you as that is how we continue to learn and become better at what we do. At Your Service, Joe Pantone - General Manager

November 11, 2024

Nothing but problems with my car since purchased. Having transmissions issues currently, took in to have e checked. Said it needed a transmission flush, turns out that wasn't the problem. Car still h More

by h2p012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
1.0
This rating includes all reviews, with more weight given to recent reviews.
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