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Diehl Chevrolet of Hermitage

Hermitage, PA

4.4
292 Reviews

2757 E State St

Hermitage, PA

16148

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292 Reviews of Diehl Chevrolet of Hermitage

August 10, 2024

Took my car in for oil change and tire rotation, it was very easy to make the appointment, the day of the service was greeted as soon as I entered car was taken right in was in and out in no time, friendl More

by sprelerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

August 10, 2024

The service department has been great while working on my car. The front check in desk girl is very nice and friendly. My repair was done in a timely manner More

by skhrtlnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare, Eric Kramer
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

August 05, 2024

Provided the service in a timely manner. Staff was very friendly. This survey is pissing me off. There that should ve 15 words. More

by swampfox0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! I wish we can shorten the survey words! haha! We are thrilled to hear that you had a great experience with our Service Department though! Thank you!

August 05, 2024

Ralph Arcuri has helped me find the perfect vehicle for the past 15 years. Ralph has always went above and beyond to be courteous and friendly. He is efficient and professional at all times, and is just More

by stevemcq1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beckie Napierkoski Sakonyi, Ralph Arcuri
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department & Ralph, and we are eager to keep providing you with excellent service.

August 05, 2024

Very friendly people that I dealt with. Overall a good experience. They were very willing to work with my schedule. More

by JAMIE.HELLER01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Popovitch, Harry Bowers
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service.

August 04, 2024

Had a coupon not honored. Passenger vent not fixed gas door has not been fixed More

by audreygoodrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
August 04, 2024

Absurd amount charged for diagnostic on A/C unit. Thankful for extended warranty I bought. More

by lynne1955miracle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare, Dave Bauman
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

I want to thank you for leaving a review of your time with our service department. I apologize for the issues that arose with your Air Conditioning but I am very thankful we were able to get it correct for you as well as you having coverage with your extended warranty to save you from having that expense come out of your pocket. With the amount of technology that is in these vehicles, repairing them as we were able to in the past does not occur as easy or inexpensively. Once again we appreciate your review as thanks to great customers like you, that is how we continue to become better at what we do. With Respect, Joe Pantone - General Manager

August 04, 2024

Still haven’t received the truck. Called 3 times this past week to check the status and left a message with someone in sales. Called back and left voicemail with Ralph. Never received More

by todd.smith
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ralph Arcuri
August 04, 2024

It got in an hour and a half late,said clunking noise was normal,and could get leaf spring spacers,but it wasn’t covered,pretty bad when you spend $60000 on a truck and it clunks. More

by bill1996amy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
August 01, 2024

Washer fluid low light was on when I went. It was on when I left More

by Bobplyler7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
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