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Diehl Chevrolet of Hermitage

Hermitage, PA

4.4
292 Reviews
Call Dealership (724) 734-4074

2757 E State St

Hermitage, PA

16148

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292 Reviews of Diehl Chevrolet of Hermitage

November 16, 2024

Friendly and clean. Sales team is very good, they make feel comfortable and appreciate your needs. More

by EMS030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Fair, Alan Snyder, Deanna DeCesare, Jessica Kelecseny, Dave Bauman, Joe Pantone, Patricia Hartman, Crissy Blough, Samantha Irwin
Report | Print
Nov 29, 2024 -

Diehl Chevrolet of Hermitage responded

We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service.

November 13, 2024

As a repeat customer I appreciate be treated like a friend rather than a felon who might try to steal a car taken for a test drive. The trade in value offered on our truck was fair and our salesman wa More

by lad115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Arcuri, Patricia Hartman
Report | Print
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for leaving such a great review. We love our repeat customers and will always be here for you and your family! With respect, Joe Pantone - General Manager

November 12, 2024

Prompt attention at the desk and excelent comunication for the car enquires and the service quality was very good the car service was in perfect condition. More

by RPRIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare, Dave Bauman
Report | Print
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you for sharing how your time in our service department was! It truly means allot hearing from great customers like you as that is how we continue to learn and become better at what we do. At Your Service, Joe Pantone - General Manager

November 11, 2024

Nothing but problems with my car since purchased. Having transmissions issues currently, took in to have e checked. Said it needed a transmission flush, turns out that wasn't the problem. Car still h More

by h2p012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
Report | Print
November 08, 2024

I worked with Jessica and Harry and Drew and I had an amazing experience. I got the car I wanted for an affordable price and everything went super smooth! Thank you all so much!!! More

by missespalmer19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Kelecseny, Harry Bowers
Report | Print
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

November 08, 2024

Great Dealership Great People ! ! Jason Fraley has helped my wife and i on 3 cars he has gone the extra mile in order to help us and give us a fair deal, I would send any of my frien More

by brianmiller16125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fraley, Jake Pantone, Patricia Hartman
Report | Print
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went, we love our repeat customer! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

November 07, 2024

I would call service no answer leave a message which I did no response. Service lady said she was doing 2 dealerships instead of 1 My 2021 work tk broke down it took 7 days to put a starter an a battery More

by bill.stitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beckie Napierkoski Sakonyi, Deanna DeCesare, Dave Bauman
Report | Print
November 07, 2024

This recent service trip was a good experience as the service advisor and the work performed was up to expectations. More

by jim.tonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
Report | Print
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

November 01, 2024

Diehl Chevrolet of Hermitage is always professional and efficient! That is why I trust them to service my vehicles. More

by erwinsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
Report | Print
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 30, 2024

Took longer than expected and didn’t change the oil change percentage. Now have to stop back for them to adjust it. More

by hannahbellbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
Report | Print
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for taking the time to leave us a review. I apologize that we fell short of your expectations, sometimes it takes a little bit longer to ensure we are giving you a quality service visit. I do understand the frustration with us neglecting to reset the oil change percentage, I will be sure that we address this in training with our team as we only get better at helping our customers from hearing from great people like you. At Your Service - Joe Pantone - General Manager.

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