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Diehl Chevrolet of Hermitage

Hermitage, PA

4.4
292 Reviews
Call Dealership (724) 734-4074

2757 E State St

Hermitage, PA

16148

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292 Reviews of Diehl Chevrolet of Hermitage

May 10, 2024

After about 30 phone calls and texts trying to sell the truck. We were told everything was going to be ready to go when we get there and about 20 min and would be done. We were at the dealership for 3 hour More

by phillipsexcavating
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Keeley, Justin Crum
Report | Print
May 10, 2024

Salesman, Alan, was wonderful. Support staff was great. Very pleasant and professional overall. Will recommend. More

by lkstewarts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Popovitch, Beckie Napierkoski Sakonyi, Alan Snyder
Report | Print
May 10, 2024 -

Diehl Chevrolet of Hermitage responded

Hi! We are thrilled to learn that you had a positive experience with us!

May 10, 2024

I had a very good experience with Jake Pantone. I just wish I had looked more closely at the extras in the Trax. I’m not happy about the front passenger seat as I am 4’11” tall and cannot see out v More

by jmsassy6485
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Popovitch, Jake Pantone, Joe Pantone
Report | Print
May 13, 2024 -

Diehl Chevrolet of Hermitage responded

Hello. Thank you for taking the time to leave us a review regarding your time with Jake. I am so sorry about the problem you identified with the passenger seat not being able to lift to the level you desire. The trim on the Active model does afford the ability for the passenger seat to adjust up as you desired, but unfortunately the model you purchased does not have that option. We will do anything we can to help you out, please simply reach out to me at 724-347-7702 - Ext 1209. With Respect, Joe Pantone General Manager

May 06, 2024

Waited 2 hours and they didn’t even look at my truck. Finally after 2 hours said would be another 2 to 3 hours. This was on a new truck we purchased was 1st oil change and inspection. Which I think sh More

by suharmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bauman
Report | Print
May 06, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for leaving a review and thoughts of your recent visit. I have researched what you had brought up and after pulling your repair order it appears that you were indeed in for an oil change and inspection but it also shows that you had two recalls as well as your right turn signal not canceling after activating it addressed as well. Normally we absolutely would had provided a loaner vehicle for you, but at the time of your visit we had no loaners in to assist you, for that I do apologize. In closing we absolutely do appreciate you and your time and I am sorry we did complete it as quick as you desired or that we had hoped to. Thanks to great customers like you we can take your feedback and take it to our team to become even better at what we do. If you would like to discuss this further, please feel free to reach out to me at 724-347-7702 - Extension 5120. Much Respect, Joe Pantone - General Manager.

May 04, 2024

Scheduled for yearly inspection/great service with very friendly staff with needs and recommendations for the future More

by steelers.kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare, Dave Bauman
Report | Print
May 06, 2024 -

Diehl Chevrolet of Hermitage responded

Hello! Your feedback is highly appreciated. Thank you for the review!

May 02, 2024

Always get the job done on time. Will use them for all maintenance needs. Thank you. More

by rziggy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
Report | Print
May 03, 2024 -

Diehl Chevrolet of Hermitage responded

Hello! We are thrilled to learn that you had a positive experience with us!

April 30, 2024

I didn’t feel that that they care too much. How long you wait for your car. My wife was there at 1 PM for an oil change and tire routine was done after 2:30 PM More

by semperfimws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare, Dave Bauman
Report | Print
May 01, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you! We appreciate your kind words and your business! Thank you for being patient with us as we want to make sure each appointment gets the quality service that is expected!

April 26, 2024

Harry is a great salesman. He cares about his customer. Easy to work with and gets you great deals! More

by Josie Harbaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Popovitch, Deanna DeCesare, Harry Bowers
Report | Print
Apr 26, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you Josie! We appreciate your kind words and your business! Thank you for being patient with us - we hope we gave you a great car buying experience!

April 19, 2024

Very professional; customer service was great! Service department answered all questions about service being done and future services needed More

by JEFFADLERLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pantone, Ryan Rikal, Deanna DeCesare, Eric Kramer, Dave Bauman, Justin Crum, Joe Pantone
Report | Print
Apr 20, 2024 -

Diehl Chevrolet of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

April 19, 2024

The staff has always been very friendly and my inspections have been completed in a timely manner. More

by bbeck4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Eakman, Deanna DeCesare, Dave Bauman
Report | Print
Apr 20, 2024 -

Diehl Chevrolet of Hermitage responded

Hello, thanks for taking the time to share your positive experience with our Chevy Service Department. We truly appreciate it!

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