Back

Dickson City Hyundai

Scranton, PA

4.2
2,872 Reviews

1519 Scranton Carbondale Hwy

Scranton, PA

18508

Directions

By Type

Showing 2,872 reviews

March 21, 2025

Customer service is difficult. Made appointment and asked if I was picking up later. Also said check e More

by Mike4556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Duverge
Mar 21, 2025 -

Mike4556 responded

After the car was supposedly fixed, was told it was a large evap leak, mechanic took for test drive 2x and still fine anything wrong, also had a oil change done. when given the bill I was charged the price of a scan, but was told everything covered under warranty,, except for oil change and check fluids. If this was covered under warranty If covered under warranty, why was I charged for the scan. Service people are not very knowledgably on what's covered under warranty

February 07, 2025

When buying, they are super nice. Bought the platinum extended warranty for a used car from their lot. Had after market starter put in. My car wouldn’t start after having it for 3 - More

by LeLeJack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike.. and not worth a rating , Jerry Sosnowski
January 11, 2025

I must not of got the memo! Apparently, everyone and their Mother's are racing over to Dickson City Hyundai to get new vehicles. I called yesterday, I was told by the desk girl More

by Meekmellz
Recommend Dealer
No
Employees Worked With
Front Desk Staff
January 11, 2025

Have been here twice to get a car and have had excellent customer service. Professional, knowledgeable and courteous. Helped us find the perfect car match for us to take home today! More

by elizabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Oliveira
November 21, 2024

I took my car (henceforth referred to as Lu) in for a needed service on the computer. I dropped her off (a lovely person, don't know name, checked me in!) at 8am and went to Starbucks to write and wait. More

by brendafager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Duverge
October 26, 2024

My wife purchased A used Hindi on a used car lot in Honesdale. We put a lot of money into the exhaust system, replacing a cat and a lot of pipe. Next we checked recalls on the vehicle. There were a num More

by Stanp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chirstopher Fitch
September 18, 2024

If I could give 0 stars, I would in a heartbeat. Do NOT Purchase your next vehicle from Dickson City Hyundai, Save your precious time and money because otherwise you will be disappointed. I was ther More

by yenileerey
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Billie, Greg Bertholf
July 08, 2024

I came an hour earlier than my appointment and was allowed to check out the cars. While checking out the cars an associate came and asked if i was being helped. I informed him I had an appointment at More

by peterstiarap114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinicius "Vinny" Santos, Mike Marhelski
June 20, 2024

We purchased a 2023 Palisade last year, trading in our 2023 Santa Cruz as they requested. Our sales person was Jordan and he was great while we were buying the car. We went back this year because my wife’ More

by camatorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of the man’s name. We just know that he was ready to fight my husband., Launi Kopa
May 08, 2024

2 thumbs down for their pathetic service department. I wish I could give this place 0 stars. Won’t recommend ever! Will report my poor experience to the BBB and attorney general. Im surprised with all More

by HateDCITY Hyundai
Recommend Dealer
No
Employees Worked With
Launi Kopa, Dustin Duverge
1
...