Dick’s CJDR of Wilsonville

The communication from Kassity was not good on the first day I call her to find out about my truck then she texted me back on the next day I called around 4:00 she texted back on Thursday and Friday I decid day I call her to find out about my truck then she texted me back on the next day I called around 4:00 she texted back on Thursday and Friday I decided not to call her to see if she would call me and she did not so then on Monday I call in around noon and she texted back a question about whether I wanted some stuff done and I declined because you were going to charge me 271 for a light bulb and 661 for a battery I picked up the truck on Tuesday and paid for the work and the lady that helped me had to jumpstart my truck and she that I declined a new battery and I told her that they wanted to charge me over 600 hundred dollars and she said I do not blame you I like the place but communication was bad prices were crazy More

Great service and helpful sales associates! Made the car buying experience smooth and pain free! Made the car buying experience smooth and pain free! More

Love the indoor show room. The choice of used cars is excellent, no turds or lemons. Their new car selections are on point. I’ve bought both. The choice of used cars is excellent, no turds or lemons. Their new car selections are on point. I’ve bought both. More

I've never had a dealership lie about my credit score just to manipulate me into a higher payment and higher Apr being off on eqifax by 30 point don't worry I'm consulting a lawyer and the bbb it's unet just to manipulate me into a higher payment and higher Apr being off on eqifax by 30 point don't worry I'm consulting a lawyer and the bbb it's unethical More

Customer service was great. My vehicle was fixed the first time and in decent time. Couldn’t ask for much more. My vehicle was fixed the first time and in decent time. Couldn’t ask for much more. More

Dealer recommended services that were not suggested in the maintenance manual. This is extremely misleading and unethical and I will not be back. the maintenance manual. This is extremely misleading and unethical and I will not be back. More

I am excited I was able to get my passenger headlight fixed I was advised it may take a few hours because I didn't have an appointment. They quickly got me in and out . Thank you Bria, Kylie and Felicia fixed I was advised it may take a few hours because I didn't have an appointment. They quickly got me in and out . Thank you Bria, Kylie and Felicia for all your help and kindness. Thanks for taking my concern about getting a ticket seriously. Thanks Bria for making sure the part was ordered and provided great direction on what I needed to do. Thanks for all you do. HAPPY HOLIDAYS More

Estuvo bien en lo general solo siento que no tuvo mucha empatía con la situación la persona que trate . empatía con la situación la persona que trate . More

I was greeted and promptly introduced to my new Service writer. who addressed my concerns , and question I had about my chicle, yet discovered something’s I wasn’t aware my vehicle could do. Grateful, for writer. who addressed my concerns , and question I had about my chicle, yet discovered something’s I wasn’t aware my vehicle could do. Grateful, for her , time and efforts to address my concerns.. More

I came in on a Saturday looking for the Rebel X Ram 2025. I talked with salesman Harrison and Joe from finance. Joe stated up front that I would get $5K in incentives and 4.79% interest. Joe offered that wit I talked with salesman Harrison and Joe from finance. Joe stated up front that I would get $5K in incentives and 4.79% interest. Joe offered that without me even asking! I was all in. That was the Bait. Joe worked up the paperwork for us to come in, sign, and take home our new truck. We were so excited! Switch-the paperwork shows 7.99% with a payment of $1250/month. The best part? They would be CHARGING us for the warranty! We would pay for the warranty…the one that comes with every single new vehicle purchase? Not the extended warranty that is discussed at signing, the FACTORY warranty. Wait. WHAT? We were done. We decided to write an email to Ryan Rummerfield (Sales GM) stating everything we experienced. There has been no response from him, which really doesn’t surprise me. Days later, the Service GM Drew called. He had heard that we canceled a service for another vehicle we own and took it upon himself to find out why. Drew gets five stars. Ryan would get zero stars if that were an option. I wouldn’t be surprised to learn he trained good ol’ Joe himself. More