Dick Huvaere's Richmond Chrysler Dodge Jeep Ram

My daughter purchased a jeep in Jan. 24 drove 27 miles and it died. Called the dealership and because it was close to closing said they couldn't help her. Couldn't get a tow truck beca 24 drove 27 miles and it died. Called the dealership and because it was close to closing said they couldn't help her. Couldn't get a tow truck because vin number wasn't registered. About two weeks later they told her she had to come back and resign paper work as it was processed wrong, changed the date back to Dec. 23. Lots of mistakes on paperwork their excuse was computer glitch!! Sounds very shady. I am a retired employee we have all purchased vehicles from this dealership but no longer. All I can say is buyer beware especially if computer glitchs! More

It was nice to have the option to contact Mark Harren when I needed It, But I really wasent planing on buying the car, as I was just useing the information on the Jaguar XE for a school project. But othe when I needed It, But I really wasent planing on buying the car, as I was just useing the information on the Jaguar XE for a school project. But other than that the Info I got was very helpfull. More

Purchased a vehicle from Richmond Chrysler Dodge Jeep. We are out of province, so dealt with the salesperson Michael and Hai over the phone and through email. Very easy to deal with up front. Took quite a We are out of province, so dealt with the salesperson Michael and Hai over the phone and through email. Very easy to deal with up front. Took quite a bit longer to ship than was originally estimated, but finally received the vehicle 2 weeks later than expected. When it arrived the top front panel was crushed in. The transport company had pictures of when it was picked up and the damage was already on it. I provided the pictures to the dealership, as no damage was disclosed at time of sale. I was asked to get an estimate to repair. I provided them with two estimates and one was $9000 and the other $10,000. I took the van in to get it registered and they told me I needed to get an out of province inspection done. When I took it to the mechanic he said he could do the out of province, as there is potential structural damage. So far I have had this vehicle for about a week and a half, but been paying for it since the last week of February. To this day I am still unable to use it. Because some of the dealership personal have been away, I have waited for another week and a half and hadn't heard from anyone. I made over 10 calls to the dealership after the week and a half extra wait time. On the last call a lady at the front desk ensured to me that someone would call me back today. When they finally called back, they said the bill of sale was already signed regardless of lack of disclosure and it was up to me to get repaired. I would expect this if I purchased privately, but we purchased through a dealership to hopefully avoid the unprofessional problems. I have requested a call from the owner Mike at this point. I would highly recommend looking elsewhere, as they do not stand by the product and have been extremely unprofessional in handling this issue. More