Dick Hannah Ram Truck Center

once again, awesome I purchased my 4Runner from Dick Hannah 10 yrs ago and now my truck from their truck center. It was a great experience, I found the truck I really lik I purchased my 4Runner from Dick Hannah 10 yrs ago and now my truck from their truck center. It was a great experience, I found the truck I really liked and Rob was awesome, very personable and honest. They were quick and efficient. I highly reccommend Rob, the staff and the lot. More

Went to the end and back Marcie Jones helped me so much and waited and waited for me even tho there were plenty of other people there who could have bought a car quicker with Marcie Jones helped me so much and waited and waited for me even tho there were plenty of other people there who could have bought a car quicker with less problems. she assured me that it is not about the money and that she is there for the customer. that made me feel comfortable. i would deal with her every time i go and if she is not there to work with i will return when she is. thank you again. i love the 2014 Jeep Patriot..... Nick More

Excellent service It was the best service I've ever had buying a vehicle, no pressure, quick to find what I wanted, & very knowledgeable about every thing I asked, th It was the best service I've ever had buying a vehicle, no pressure, quick to find what I wanted, & very knowledgeable about every thing I asked, this place will be the only place I buy from, this was my second purchase here, I give it a high rating because of the service I got, my sales lady was great, funny & very caring as to what I wanted, her name is Heather James, I highly recommend her for your next purchase, you will not be disappointed. More

excellent service I worked with Marcie and she was excellent. I felt like I had made a new friend. She found me an excellent vehicle and went to great lengths to get me I worked with Marcie and she was excellent. I felt like I had made a new friend. She found me an excellent vehicle and went to great lengths to get me into a car. I'll come back over and over, thanks to Marcie. More

Scotty is amazing Scotty helped my wife and I purchase a truck and we are still talking about the car buying experience to all our friends. No hassle, no pressure, lai Scotty helped my wife and I purchase a truck and we are still talking about the car buying experience to all our friends. No hassle, no pressure, laid back but informative staff helped us select the right truck for us. More

Great experience! What a great experience! Rod Akers was very friendly and helpful. I will definitely recommend all my friends to him. I will be back to see him! What a great experience! Rod Akers was very friendly and helpful. I will definitely recommend all my friends to him. I will be back to see him! More

buying experience I felt no pressure,sales person was knowledgable,polite,able to explain and answer the questions i had. Also helped me to make choice based on what i I felt no pressure,sales person was knowledgable,polite,able to explain and answer the questions i had. Also helped me to make choice based on what i need. More

Smooth & Easy, painless buying experience My Husband and I work opposite shifts, and we have two very small children. We did our research and were almost certain of the vehicle that we wanted My Husband and I work opposite shifts, and we have two very small children. We did our research and were almost certain of the vehicle that we wanted to buy before even contacting the dealership over the phone. Once we did, Marcie was quick to answer our questions or anxious to meet our needs. I told her straight up what I was looking at, and what I wanted my payments to be. She took my application information over the phone, and they began working on a deal for me. We'd already test driven the same type of vehicle multiple times in the past, so we wanted to complete as much of the process remotely as possible. Marcie and her manager got us the deal that we wanted, so it was time to take the next steps. The next day Marcie was off, and handed us off to Heather. I had my Husband come in to look at the vehicle, but when he arrived the person on site had no idea what he was talking about. He brought the wrong vehicle and told us he didn't recognize the names of the people we'd been working with. Frustrated, he left the dealership and drove with the kids back home. I text Heather ( I was at work) and held nothing back expressing my displeasure for the service we received. Almost immediately, we received a call from her manager explaining there was a misunderstanding. My Husband had done to the wrong location of Dick Hannah, and the salespeople at DH Dodge Chrysler Jeep were not helpful and getting us to realize what had happened. To remedy the situation, Heather drive the car out to our house instead. We did paperwork at my dining room table while my son ate lunch. My Husband went to work, I followed Heather back to the Truck Center to close to deal. We signed papers and I drove my new Journey home, with an extended warranty package, that same night. Between test driving myself, signing all paperwork, and and getting the keys - I was in the office maybe 90 minutes, and I had A LOT of questions. Thanks for a great experience ladies! More

Got the car i wanted I had a great experience at Vancouver Truck Center. They were able to find me a betrer intrest rate than i expected. My sales person, Scotty was very I had a great experience at Vancouver Truck Center. They were able to find me a betrer intrest rate than i expected. My sales person, Scotty was very helpfu and a funny guy. He worked with me and my situation andi drove away with a new car. Thank you. More

Ask for Rob Akers! We have bad credit. My husband and I had been turned away from other car lots in our town of Longview and so we reached out to Vancouver Truck Center We have bad credit. My husband and I had been turned away from other car lots in our town of Longview and so we reached out to Vancouver Truck Center based on the good reviews. Rob was SO helpful, and patient as we had a very specific idea of what we wanted to buy, and not only did he have our credit obstacle, but we also needed to stay below a specific monthly payment. He searched the entire inventory several times and showed us car after car that fit within those parameters until we found the perfect car for our family. He really helped us negotiate a great deal with the bank, and ultimately we walked away with a great deal. I highly recommend Rob Akers as your sales person, he was very down to Earth, knowledgeable about not only the vehicles he was showing us but also what financing would look like for each vehicle. Normally car shopping is a stressful thing, but Vancouver Truck Center and Rob made the experience incredibly easy and stress free, and at the end of the day, we drove home in our brand new car! 5 star service! More