Dick Hannah Ram Truck Center

Great dealers I have bad credit and marci did everything she could for us for three days two of those being days off. I suggest if you go there you ask for her she I have bad credit and marci did everything she could for us for three days two of those being days off. I suggest if you go there you ask for her she made it happen for me when no one eles would..... More

great customer service the service here was excellent the staff went above and beyond to put me in the perfect vehicle for my family and i will definitely be back again. the service here was excellent the staff went above and beyond to put me in the perfect vehicle for my family and i will definitely be back again. More

Great Experience Not my favorite thing to buy a car but Scotty listened to my needs and what I could afford. I didn't feel any pressure to purchase. Overall I left w Not my favorite thing to buy a car but Scotty listened to my needs and what I could afford. I didn't feel any pressure to purchase. Overall I left with the payment and car that I wanted. I would refer anyone that is looking to purchase a used vehicle to Scotty. More

Good Experience Was initially helped by Rob Akers who is a no xx guy and knows a ton about trucks. He did not want to steer me to a particular brand, but instead aske Was initially helped by Rob Akers who is a no xx guy and knows a ton about trucks. He did not want to steer me to a particular brand, but instead asked my requirements and had me test drive two different models. Did not settle on a vehicle right away but returned 2 days later to review the same truck I test drove and worked with Marcie Jones to finalize buying it. More

Long day but very nice people My husband and i purchased a vehicle for the first time on our 10 year anniversary and Marcy was great finding us a rig we bothed liked. My husband and i purchased a vehicle for the first time on our 10 year anniversary and Marcy was great finding us a rig we bothed liked. More

Good customer service I would like to thank Rob Akers for not just doing his job, but going the exter mile to ensure my experience buying a used truck was right on and fast I would like to thank Rob Akers for not just doing his job, but going the exter mile to ensure my experience buying a used truck was right on and fast. His knowledge and experience of my 2011 F-350 was outstanding and helped make the deal. Also, the other staff that supported him was great. This is my 2nd time to purchase a truck from Dick Hanna Vancouver Truck Center. Both times, they have provided me with good service. I really think Rob made the deal for me. Thanks Rob Akers More

Rob Akers Rocks! Couldn't have asked for better service I was taken care of promptly in and out with my new truck in around 2 hours. Rob Akers was awesome! Couldn't have asked for better service I was taken care of promptly in and out with my new truck in around 2 hours. Rob Akers was awesome! More

Great experience! Great experience with a great salesmen - Rob Akers. A very easy buying experience. This was our 4 vehicle purchased from Dick Hanna and Rob is the b Great experience with a great salesmen - Rob Akers. A very easy buying experience. This was our 4 vehicle purchased from Dick Hanna and Rob is the best salesman we've dealt with hands down. More

Great service start to finish!! Roxanne did a great job listening to what I had to say and not wasting my time. She and Bret accomplished everything that I could have asked for on a Roxanne did a great job listening to what I had to say and not wasting my time. She and Bret accomplished everything that I could have asked for on a stop by, not even planning on finding a truck to purchase. Deal went very fast, just as anyone would hope and fair to the end to make the deal work for me. Thank you so much for having the right truck on the lot at a the right time. Brian More

A shady experience. I dealt with Mike Galvan. First off, I was going down to look at a Toyota Solara. He told me they would have that car ready and waiting for me when I I dealt with Mike Galvan. First off, I was going down to look at a Toyota Solara. He told me they would have that car ready and waiting for me when I got there. Well he said the car sold by the time I got there. But yet he know I was heading there? So I don't get it. If you tell someone that you are going to sell them a certain car but yet you sold it to someone else? Seems shady. Anyway, he had a 2008 Nissan Sentra which is not a bad little car. I decided to take that one. It was in pretty good shape. Next he told me that there was a 1 year warranty on all cars sold on their lot. Well that turned out to be not true. When I was in talking to the finance manager I found out it has a 30 day warranty because it was sold from their budget lot. None of this was explained to me by Mike. Lastly, there was some GAP coverage for 895 dollars they tacked on the final bill that wasn't explained to me up front. I guess this GAP coverage is supposed to pay 150% of the value of my car in case it is totaled. Why didn't someone tell me about this up front? Why wait until the end until I'm about to sign papers and walk out the door. All in all Mike and Heather weren't terrible to deal with. Better than other experiences I've had in the past with other car salesman but the whole deal just seemed shady. I don't think I'll go back there again. More