Dick Hannah Ram Truck Center
Vancouver, WA
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980 Reviews of Dick Hannah Ram Truck Center
2 weeks after purchasing used truck it has developed an issue. Their own mechanic agreed and said it needed to be repaired. It is well within warranty. 10 days have gone by multiple calls and leaving voice issue. Their own mechanic agreed and said it needed to be repaired. It is well within warranty. 10 days have gone by multiple calls and leaving voicemail and still zero communication from sales staff which apparently is required to let the repair go forward. Very disappointing. More
Sergio Gallardo of Dick Hannah Ram made us a great deal on our new truck. We negotiated the deal on the phone, came to an agreement, and he kept his promises once we arrived at the dealership to sign the d on our new truck. We negotiated the deal on the phone, came to an agreement, and he kept his promises once we arrived at the dealership to sign the deal. He is honest, tenacious, and exceeded our expectations to make a great deal. He'll do the same for you. When you're ready to trade in your vehicle or buy a new truck, go see Sergio. You won't be disappointed. Rick & Sarah More
Sergio was very attentive and was amenable to texting back and forth about questions and when my vehicle would be available to get. back and forth about questions and when my vehicle would be available to get. More
Ok let’s start something first the guys who worked with me were great, it’s a terrible situation I had a 5 year old truck purchased from the ram center 2018 eco diesel the fuel pump blew out and no end in me were great, it’s a terrible situation I had a 5 year old truck purchased from the ram center 2018 eco diesel the fuel pump blew out and no end in sight to fix the recall no part available . Rendering the vehicle useless, and worthless. It flipped me upside down so much, in the end the dealer didn’t totally square me away at all. The manufacturer didn’t help me do anything they will leave you stranded. I still liked the guys I worked with and not personally blaming them.. but as far as the grand scheme of things I got screwed on a 5 year old truck that was almost paid off…. I would tell anyone I personally know dodge will leave you hanging. I was forced to buy a vehicle (Toyota ) when I just wanted my truck back but no one could fix it and refused to. The reason why I would never recommend anyone is not because of the sales guys but due to a manufacturer (ram) that has no problem screwing you over when even when you spend so much money on the trucks that should last you. I honestly was robbed and they will rob you too. We bought four rams there in 5 years and it was the biggest mistake I could of ever made. More
Brian Clark is an awesome sales person. Knows the products, is able to provide clear and concise guidance, helped me find a vehicle that fit my needs. Knows the products, is able to provide clear and concise guidance, helped me find a vehicle that fit my needs. More
Jordan was a great sales man ! Patient and willing to do what it takes to make the deal right ! Rob Akers sales floor manager was outstanding! Knows his product ! Does what ever Patient and willing to do what it takes to make the deal right ! Rob Akers sales floor manager was outstanding! Knows his product ! Does what ever in his power to make the buying process perfect ! Rob Akers is a very compassionate person . Takes time to listen and explain the whole process! I would highly recommend these two people if you’re looking for a new truck or car ! Want a non painful car buying experience go see Rob Akers sales floor mgr Dick Hannah truck center ! More