Dick Hannah Ram Truck Center

So my experience with Dick Hannah Ram was very interesting. I had always had bad luck with the Dick Hannah brand. I thought their lifetime warranty was just a gimmick to get you in the door, and t interesting. I had always had bad luck with the Dick Hannah brand. I thought their lifetime warranty was just a gimmick to get you in the door, and the cost of the warranty was hidden within the offer. So naturally, I went in expecting a back and forth, knockout, drag-out negotiation. Instead, I got a very upfront and fair offer from the sales team. I have to say it caught me off guard, and I thought there was something sneaky going on in the beginning. However, they allowed me to leave the lot several times and do some more research, at which point I found out that their offer was quite fair. I checked some of the local dealerships, and none of them are willing to cut the deal that Dick Hannah Ram did. A matter of fact, after going 6 other dealerships and talking to Dave Smith's in ID, I found myself at another dealership (RON TOKIN), where I found the truck I really wanted (It was a color, trim, tech thing). I tried to work a deal there, but starting with the numbers Dick Hannah offered me and I was out of that dealership in less than 30 mins. They were not willing to cut that deal because they felt there was a lack of inventory on the market, which meant they could get a higher price for the truck. I went back to Dick Hannah's and explained to them that I really wanted this truck at the other dealership, and instead of blowing me off, they continued to try and work a deal. The salesperson, Mike Crane, bent over backward to get me into that truck. I sent him well over 100 text messages back and forth, trying to rationalize things and work the numbers to where I was comfortable, and they could still make a small profit from the sale. In the end, they did a dealer swap and got me into the truck I wanted. It took a little longer than I had expected because the other dealership didn't want to give up the truck, but in the end, they were able to pull off the deal. Got to say the no pressure tactic threw me for a loop, and it made me skeptical, but in the end, everyone was happy. I would work a deal with Mike again, just with a little less back and forth on my end. UPDATE: These guys are top-notch. After Ron Tokin Screwed me out of my truck deal (they sold the truck I bought and sold it to someone two days later so they didn't have to sell it to Dick Hannah's). These guys worked around the clock to get me the right truck at a reasonable price. In the end, I had to come out of pocket a little more, but they found me the truck. I feel bad for their team because they took a hit, but they made things right which is what counts. More

We worked with Roxanne Parisien to buy our truck. We tried working with other dealerships, but were frustrated by the experience. When we talked to Roxanne, we knew we had gone to the right place. Sh tried working with other dealerships, but were frustrated by the experience. When we talked to Roxanne, we knew we had gone to the right place. She listened to our needs and instead of pushing us to buy a truck off the lot, she helped us order exactly what we wanted. She was friendly and knowledgeable. Roxanne made sure we understood each step of the process, and kept us updated on the status of our build. She really made sure everything worked smoothly for us. Thank you, Roxanne! More

Saw on internet, negotiated via phone, then drove down to get our Promaster 1500 same day. Roxanne made the experience so easy. Love Dick Hannah! get our Promaster 1500 same day. Roxanne made the experience so easy. Love Dick Hannah! More

Had a great time while buying a new truck at Dick Hannah Ram. Tyler, Chucky and Rob all did an amazing job. Highly recommend buying from Dick Hannah Ram Ram. Tyler, Chucky and Rob all did an amazing job. Highly recommend buying from Dick Hannah Ram More

I never thought I would be in my dream car- and for an affordable rate(!?) Roxanne went above and beyond with out knowing anything about me to help me out. I would recommend her and the team to anyone who affordable rate(!?) Roxanne went above and beyond with out knowing anything about me to help me out. I would recommend her and the team to anyone who asks. I can never express how grateful I am to Dick Hannah. Thank you so much! More

Call it a midlife crisis but I bought a truck on my birthday! Went to a few differant dealerships and couldnt find the right truck for me. Thought it would be the same at the Ram store. NOPE! Dave Fric birthday! Went to a few differant dealerships and couldnt find the right truck for me. Thought it would be the same at the Ram store. NOPE! Dave Frichman worked with me on a great truck at a fair price. Even staying well past buisiness hours while we did paperwork. Dave is not pushy, friendly, and enjoyable to just shoot the breeze with. I encourage anyone looking for a truck to go see him at the Ram store. I would definitely go back More

As a first time car buyer, I was so nervous ... but OMG! Let me tell you that working with Roxy and Bret was an AMAZING EXPERIENCE. You won't get the service that Roxy and Bret provides anywhere else. They Let me tell you that working with Roxy and Bret was an AMAZING EXPERIENCE. You won't get the service that Roxy and Bret provides anywhere else. They were humble, down-to-earth, and so incredibly nice the second I walked through the front door. Their professionalism is STELLAR. They worked really hard to get me a wonderful deal and a rate that I was more than satisfied with. For me, this was an even more beautiful experience as Roxy and I got the chance to connect on a lot of personal life moments, and we shared great stories with each other. Creating that personal relationship with Roxy and Bret made the deal that much sweeter. They are an outstanding pair to work with, and you won't find service as close to what they provided anywhere else. Definitely go to Dick Hannah Ram Truck Center and ask for Roxy and Bret if you're looking for a hot truck!!! I was beaming with happiness when I drove my new car off their lot. Thank you, Roxy and Bret, SO MUCH for everything!!! One of the best days ever in my entire life. More

Dave was terrific I cannot express how happy I am coming and purchasing my Dodge Ram. He was very family oriented and took care of our needs. Dave went above and beyond for me and my family. We will be brin and purchasing my Dodge Ram. He was very family oriented and took care of our needs. Dave went above and beyond for me and my family. We will be bringing more customers to him in the near future. Thank you Dave ! More

Roxanne was the best I’ve worked with sold me the car I wanted and was the most patient I’ve seen also very helpful wanted and was the most patient I’ve seen also very helpful More

Roxy went above and beyond to help me get my first car, literally. She stayed HOURS late to help me get the best deal and find what’s right for me. My family are long term customers if Roxy and i will neve literally. She stayed HOURS late to help me get the best deal and find what’s right for me. My family are long term customers if Roxy and i will never go anywhere else! More