Dick Hannah Nissan

Dishonest dealer I went to Gladstone Nissan because I need a truck. They showed me several trucks. I picked a 2010 with 22,000 miles. The sales men stated good truck w I went to Gladstone Nissan because I need a truck. They showed me several trucks. I picked a 2010 with 22,000 miles. The sales men stated good truck with low miles. 14 months later I started to have electrical problems with the truck. I to it took a repair shop two times. I went to trade the truck in. When they came back with the car fax they asked me when did I get into accident? I have never been in a accident. in the truck. I found out the truck had been in an accident . lesson learned check the car fax. I paid to much for the truck. The are not honest. I would not recommend buying a truck or car from Gladstone Nissan. More

Great Service I have always been treated very well at the Gladstone service center. I feel that they are honest and helpful. I will always take my vehicles there. I have always been treated very well at the Gladstone service center. I feel that they are honest and helpful. I will always take my vehicles there. More

We have had our car serviced at this dealership for years now. Several routine maintenance checks went without any issue. The first of several negative occurrences happened when the timing belt needed shimme now. Several routine maintenance checks went without any issue. The first of several negative occurrences happened when the timing belt needed shimmed due to a recall. It took the tech's three separate trips to re-assemble the engine compartment correctly. The plastic literally fell off and drug up the driveway the second trip home. Only after speaking to the general manager and pointing out the problems did something get done on the third trip. The second, in my mind, huge issue came when we went in for our first and only warranty issue at 59,000 miles. (yes we had purchased the extended warranty) they test drove it and claimed nothing was wrong. I'm assuming they thought the rear differential would hold up another thousand miles. Knowing something was wrong, I took it to another shop and had tolerances measured, and it was in fact beyond repair. After presenting the tolerance's to them, they claimed that we had voided the warranty by opening the service cover for inspection and measurements. It took calling Nissan directly to fix this issue. Gladstone's solution was to swap out the entire axle, which I understood because of the labor hours involved. Now we are experiencing the same issue with only 43,000 miles on this axle. When I spoke to the service manager I stated all of the previous issues with the axle and ask "if they typically last longer than 40k miles." He said he hasn't looked into it and cant answer that question. Honestly, if someone allows you to manage a service department you better know that your axles are capable of handling more than 40k miles. More

This dealership tried to sell me a 2012 and told me it was a 2013! When i questioned the year because i ran the vin number they still insisted it was a 2013!!! A complete fraud! When the manager a was a 2013! When i questioned the year because i ran the vin number they still insisted it was a 2013!!! A complete fraud! When the manager apologized and called back for the misrepresentaion he agreed to sell ne a 2013 at the agreed price. They said i should wore the money the next morning and it was a done deal. While i was at the bank they told me they could no longer honor the deal unless i agreed to finance it ....and the entire time we were discussing a cash deal for out the door pricing. This was almost a comedy if it wasnt true. I called back to speak to the GM or owner but they out a salesman on the phone and he pretended he was the GM.... I found him listed on linkedin as a dalesman! Perhaps the most fraudulent and unethical dealership i have ever seen. Amazing...and i have the emails to back it up!!! More

I bought new rogue from gladstone nissan. I had very good deal on it. I like it. Also I always receive good service from Prats and Service departments. deal on it. I like it. Also I always receive good service from Prats and Service departments. More

Dealership was very professional, courteous, attentive, and was in tune with my needs. They were prompt to respond and made purchasing my car a simple, straight-forward experience. and was in tune with my needs. They were prompt to respond and made purchasing my car a simple, straight-forward experience. More

The sales team at Gladstone Nissan was truly outstanding in their customer service and expertise. I was able to complete my entire transaction without ever feeling pressured. Thereisa and Hassan were extr in their customer service and expertise. I was able to complete my entire transaction without ever feeling pressured. Thereisa and Hassan were extremely efficient at their sales efforts and the pricing was better than any dealership within a 50 mile radius of my home. I shopped multiple dealers and no one came close to being as accommodating as the team at Gladstone! I will certainly consider them for any Nissan purchases in my future and will recommend them to anyone who asks. More

I came into Gladstone Nissan to lease a nissan cube and discovered I could not do so without insurance, I was gonna go all the way home without A new car to find out what kind of insurance to get but Ha discovered I could not do so without insurance, I was gonna go all the way home without A new car to find out what kind of insurance to get but Hassan offered to help me From start to finish so I can get the right insurance plan and the car I wanted. He was so willing to help me, and he did. Even after it was time for him to get off work He insisted on staying till I got my car. He went online and called multiple insurance Companies that I could afford. Hassan helped me find the perfect insurance plan for My wife and I and set up the entire plan so I could leave the dealership with the car I wanted. Hassan then helped me get all the paperwork necessay to lease the Nissan cube. He helped me From the moment I walked in the dealership, and helped me leave with a new car and insurance plan. I greatly appreciate how much he helped my wife and I get this car. Thank you Hassan and Gladstone Nissan, you guys are great, More

I bought my car in late May of this year and Hassan Houdroge was who I worked with at the dealership. Hassan was friendly, professional, and pratical when it came time to him helping me with the purcha Houdroge was who I worked with at the dealership. Hassan was friendly, professional, and pratical when it came time to him helping me with the purchase of my Nissan Xterra. Overall Hassan is a "go to employee of Gladstone Nissan..." More

Hassan Houdroge was a pleasure to talk with and I didn't feel hoodwinked by him. Very sweet and honest and kind. It is a pleasure to know that someone like him is in car dealership as it is a rarity. If m feel hoodwinked by him. Very sweet and honest and kind. It is a pleasure to know that someone like him is in car dealership as it is a rarity. If my niece were single, I would set him up with her. He is so genuine and real, that it was hard not to buy from him. Don't lose him! Trust me. People do not want pushy, fast talking sales people, they want Hassan. That style (pushy and fast talking) may work for some, but people like me they turn off really fast. Thank you Hassan for being so kind and sweet. It is obvious your parents raised you right. He knows what customer service truly is. More