Dick Hannah Acura of Portland
Portland, OR
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Dick Hannah Acura dealership with their "Customer For Life" program ROCKS! They replaced my tires yesterday and helped me program my new phone to work with my bluetooth technology in my MDX. No matter Life" program ROCKS! They replaced my tires yesterday and helped me program my new phone to work with my bluetooth technology in my MDX. No matter what you ask, they always are happy to help! Glen is awesome to work with in the service department. I love my Acura too - Such a great car! More
Jason was, as always, a class act; Top-knotch. He's very knoledgeable, and informative for his customers. Always has the answers to my questions. The facilities there are amazing. Very Customer Friendly. Th knoledgeable, and informative for his customers. Always has the answers to my questions. The facilities there are amazing. Very Customer Friendly. The whole staff, Advisors, Technitions, And Lot Attendants show that they actually care that my vehicle is in their service department for the day. Thank you for making car repairs easy!! More
I have the highest respect for this company and their hiring of their staff. I have dealt with 2 separate Hannah locations and they both go beyond the meaning of service. Ken always returns your phone c hiring of their staff. I have dealt with 2 separate Hannah locations and they both go beyond the meaning of service. Ken always returns your phone calls ASAP (even when on vacation golfing on the 9th hole!!) Cameron in Longview needs a promotion. Cameron and Ken both go out of their way to accommodate your needs. Nancy horn is also one who needs to be recognized. Thank you for the service you guys are fantastic!!!!! More
Dick Hannah has simply the best service I've ever received from any company. I had a flat tire and forgot to out my special locking lug nut wrench in my trunk. A service person drove from the deale received from any company. I had a flat tire and forgot to out my special locking lug nut wrench in my trunk. A service person drove from the dealership to bring me the master wrench so I could finish the job. More
I've bought 4 TSXs from this dealership. The last one (2010) I bought when when I brought my 2008 in for service. I saw a the 2010 on the lot and looked at it on the web. I sent in a web request for the (2010) I bought when when I brought my 2008 in for service. I saw a the 2010 on the lot and looked at it on the web. I sent in a web request for the trade in value on my car. When I arrived, my car was ready to go and in perfect order. The paperwork for the trade in value and pricing for a new car was on the seat. I drove a new TSX and bought it that day. The price of the new car was very good. Service at Dick Hanna is not cheap, but they always do a good job and except for 1 time, they always have it ready to go when promised. Thanks Sandy and Glenn. More
Easy to make an appointment, good follow up in Email, nice greating at my arrival, work to be done was explained with an accurate estimate, car was completed on time as estimated, paperwork was correct a nice greating at my arrival, work to be done was explained with an accurate estimate, car was completed on time as estimated, paperwork was correct and noted, and vehicle was washed. Expectations were met. More
I have been a client of Dick Hannah's Acura of Portland for over 13 years. Always had great and honest service. Bought my last 2 cars from here because of quality of service and quality of the vehicles. for over 13 years. Always had great and honest service. Bought my last 2 cars from here because of quality of service and quality of the vehicles. I travel from Portland's westside to visit Acura Of Portland on the eastside just to avoid awful Ron Tonkin Acura dealership on Canyon Rd because I had lousy service from them and Tonkin servicing tried to sell me parts and services I did not need. They were very condescending towards me as a woman. Hannah's service is worth traveling across town! More
MDX was in for oil change and tire rotation. They had the vehicle in and out in a little over an hour. Great service. They washed the vehicle and detailed the inside. Overall this was quality service the vehicle in and out in a little over an hour. Great service. They washed the vehicle and detailed the inside. Overall this was quality service and the price was what I would considered to be good. More
Sam provides a great balance of knowledge, professionalism, friendliness and customer service. His approach makes me comfortable that the money I spend on preventive maintenance is well spent professionalism, friendliness and customer service. His approach makes me comfortable that the money I spend on preventive maintenance is well spent. Things are done when expected and are done as well or better than I expected. He is a strong advocate for the customer and a great employee. I didn't buy our Acura here since we moved from Nevada but would buy here if we get another one. More
Very nice and friendly people to work with. Treated me with respect when I arrived and all though out my experience. My car was ready when promised. Actually it was ready 30 minutes before it was prom with respect when I arrived and all though out my experience. My car was ready when promised. Actually it was ready 30 minutes before it was promised. Made a appointment for my return visit to install a part. Sent out a reminder of my appointment. Best service from any dealership I've dealt with. More