12030 SE Stark St
Portland, OR 97216
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finance Dept.
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This dealership is easy to work with, not pushy at all. I highly recommend them if you are looking for a car. They made the buying process painless.
The staff I worked with collaborated nicely to make the process smooth and the deal sweeter than it would have been otherwise. The store went thru some recent changes in management and staff changes as well as tweaked the process to flow a lot nicer than it ever has.
We had a wonderful experience at the Acura of Portland. We were in contact with Hector who was very helpful, but Daniel helped us when at the location. Daniel was extremely accommodating, friendly, and easy to work with regarding the goal of my visit. Daniel brought out multiple keys to let us see different models, took us for a test drive, and even stood late along with the manager and financial colleagues. Everyone was so kind and helpful throughout the experience. Thank you again to the staff at Acura of Portland and Daniel for helping me get the upgrade that was much deserved.
I absolutely love my 2024 MDX- the team there was kind, respectful, and knowledgeable. They answered all my questions and whenever I needed clarification they were quick to help.
I didn’t get what I thought I was getting. I’m pretty sure the ad I saw that brought me to view this car listed Navi and CarPlay as options the vehicle had. I realized when I drove the car home that it wasn’t equipped with those options. I did my research and found that since the car didnt come with Navi to begin with that CarPlay could not be added. I took the car back to the dealership the next day and expressed my concerns and they wanted to make it right. They offered an exchange or to have CarPlay installed. They wanted to try CarPlay first. Which they quickly realized could not be done as I had already discovered. After that they didn’t offer any further solutions or options for me and completely dropped the ball on trying to make this right for me. I’m pissed to be stuck with this car that is not equipped as stated in the ad. I would not have been there looking at the vehicle otherwise and would not have purchased the car period. And they stuck me with it not doing a thing about it to make the purchase right or what I thought I was getting. Im very unhappy with the purchase still and I do not recommend this dealership to anyone I know or come in contact with that’s in the market for a car of any kind.
I let them know what I wanted. They had it. And made a fair deal.
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