Dick Hannah Acura of Portland
Portland, OR
Filter Reviews by Keyword
By Type
Showing 196 reviews
Service was performed within quote and on time. Loaner vehicle was a brand new Acura ZDX was very fun to drive. As "custgomers for life" we continue to appreciate the service after 4 years. We've had the vehicle was a brand new Acura ZDX was very fun to drive. As "custgomers for life" we continue to appreciate the service after 4 years. We've had the same service representative for several visits. More
Acura of Portland is a very professional dealership. It is easy to schedule appointments and the work is completed on time. Everyone is very friendly, the waiting area is comfortable with drinks, papers a is easy to schedule appointments and the work is completed on time. Everyone is very friendly, the waiting area is comfortable with drinks, papers and TV, and computer hookups are also possible. They take the time to answer any questions and to show you how to make the best use of the car's features (i.e., setting up my cell phone). I appreciate getting my car vacuumed and washed. When I had a lengthy service done (windshield replaced), they offered to take me to get something to eat. I appreciate their courtesy and would highly recommend an Acura and Acura of Portland to all my friends. More
From the moment I arrived, everybody was polite and courteous. Had major service done and was well equiped with a Acura ZDX loaner. Was given multiple updates on status of service. Glenn Hogan, a courteous. Had major service done and was well equiped with a Acura ZDX loaner. Was given multiple updates on status of service. Glenn Hogan, as usual was superb in customer service. I was very happy with the service. More
We have been highly satisfied customers ever since we purchased two vehicles from Hanna Acura. Since moving from Eugene to Portland five years ago, we have had both vehicles serviced regularly by this co purchased two vehicles from Hanna Acura. Since moving from Eugene to Portland five years ago, we have had both vehicles serviced regularly by this company. Our reasons for being loyal to Hanna include reliable and professional teams, knowledgeable, competent, and efficient service members, friendly, helpful, and courteous staff, and a company that instills high standards among all its personnel. Several months ago while getting a routine oil change at another company, mistakes were made requiring an emergency visit to Hanna. Team members inspected the car, diagnosed the problem, and corrected it in a timely and efficient manner. We will continue to patronize Hanna Acura for all the reasons stated. More
Purchased 2001 Acura TL new from Acura of Portland. They have always maintained the car for us and we have been very pleased with the service and their attitudes. When things didn't go perfectly they went have always maintained the car for us and we have been very pleased with the service and their attitudes. When things didn't go perfectly they went out of their way to make sure the problem was resolved. They've been the only shop I completely trust with my Acura. More
The whole Acura experience was great. All personel that I dealt with were very helpful and professional. I had just bought a car from another dealership and needed the expertise of an Acura dealership, t I dealt with were very helpful and professional. I had just bought a car from another dealership and needed the expertise of an Acura dealership, they took care of my problems in a timely fashion since the car has been out of the manufacturing line since 2005 I believe. The Nsx that I purchased is now on the road and will keep me going well into retirement. Again I want to say that the experience has been a very pleasant one and I will continue to deal with this particular dealership. Thank you for your speedy service" when parts are available" More
We have had all of our scheduled maintenance services performed by Glen Hogan and the Green Team at ACURA of Portland. Glen has always been very friendly, courteous and customer oriented. It has been a performed by Glen Hogan and the Green Team at ACURA of Portland. Glen has always been very friendly, courteous and customer oriented. It has been a pleasure to continue to deal with Glen. He is definately an asset for the dealership. More
This service was to have a clear bra installed. Glenn explained the benefits and how it would work. My wife brought the car in and was given an excellent loaner car for the day. They called when the car explained the benefits and how it would work. My wife brought the car in and was given an excellent loaner car for the day. They called when the car was done. The car was cleaned and washed and the work was as promised. More
I continue to have positive experiences with Acura of Portland, and would recommend this dealership to friends and family. I have had my car serviced at this dealership for 2-3 years and have yet to hav Portland, and would recommend this dealership to friends and family. I have had my car serviced at this dealership for 2-3 years and have yet to have a negative experience. I am adding a few more words to reach 250 characters. More
Always friendly and courteous, especially Glenn and Sam. Car is always ready on or before promised time and we are always contacted first if additional service might be required beyond initial write-up. We Car is always ready on or before promised time and we are always contacted first if additional service might be required beyond initial write-up. We have purchased 7 vehicles from this dealer and have had all scheduled maintenance performed at their shop without a problem. More