Dick Hannah Acura of Portland
Portland, OR
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We always appreciate our experiences with Acura of Portland. I rate this dealership very high because of several things: 1) I feel that they only fix things that really need fixing, 2) They are very f Portland. I rate this dealership very high because of several things: 1) I feel that they only fix things that really need fixing, 2) They are very friendly and informative - explain everything they do, and 3) they always make sure I am aware of preventative things I can do and that they should do. More
Always have my service done here, always pleased with the result. I drive all the way across town to get to this dealership, which is rather time consuming, but it's worth it.Prompt attention, clean customer result. I drive all the way across town to get to this dealership, which is rather time consuming, but it's worth it.Prompt attention, clean customer area, reasonably quick repair time, loaner cars. All good. More
I always take the Acura MDX back to Dick Hannah Acura of Portland for any service. The service team, led by Joey, are most professional, friendly and helpful. Joey informs me what the service requires, what Portland for any service. The service team, led by Joey, are most professional, friendly and helpful. Joey informs me what the service requires, what it should cost and when the vehicle will be ready. If the technicians find something else that needs repairs, Joey calls me and we discuss it. He always provides me with the options of cost and time to repair. He will tell me if the repair is critical or if it can wait for the next service. He never pressures me, but gives me the facts and his opinion--which I always take. This is a great dealership and it is well worth my time to make the drive there from Vancouver. More
Glenn is a real professional. He is timely, friendly and thorough. I always feel my Acura MDX gets the service that is appropriate. I definitely am comfortable recommending this dealership. The other employ thorough. I always feel my Acura MDX gets the service that is appropriate. I definitely am comfortable recommending this dealership. The other employees are also very professional; the waiting room is good and the card allowing 10% off on future service is appreciated. More
Great customer service from Maritza, she was very pleasant to talk to and very attentive to detail. I would recommend my friends to go to the dealership to get a new car. Maritza made sure that all o pleasant to talk to and very attentive to detail. I would recommend my friends to go to the dealership to get a new car. Maritza made sure that all of my questions were answered. She sounded like she cared! More
I have been having my car serviced by Acura of Portland for several years now and am extremely satisfied with the service I receive. I trust Joey Thomas explicitly to guide me on the service my car needs. for several years now and am extremely satisfied with the service I receive. I trust Joey Thomas explicitly to guide me on the service my car needs. Whenever I have my car serviced at Acura of Portland I am treated very well by everyone in the service department and feel confident in any repair work my car has received. When it is time to purchase a new vehicle I will only buy from this dealer because I am treated so well. More
Joey and his team were great as always when we had our Acura MDX serviced on 10/13/10. He is always very courteous and treats us with respect. I couldn't ask for a more proffesional person to be working Acura MDX serviced on 10/13/10. He is always very courteous and treats us with respect. I couldn't ask for a more proffesional person to be working with and he is a big part of why we bring our car to Dick Hannah to have the work done!!! More
we purchased a used 2005 Acura TL in 2006. we live approximately 50 west of Dick Hannah's service. We continue to use the service department and travel the distance for periodic maintenance. we have approximately 50 west of Dick Hannah's service. We continue to use the service department and travel the distance for periodic maintenance. we have been more than pleased with the service that we have received over the years. to date, we have never been disappointed or felt pressure to have service performed that was not necessary. if we needed a loaner car while it was being serviced, it was always available. i would purchase another vehicle from Dick Hannah (stark street location). More
I like the fact you can schedule an appointment online. When arriving at the dealership they are there to greet you and immediately inspect the car and go over all services that are needed. Glenn Hogan an When arriving at the dealership they are there to greet you and immediately inspect the car and go over all services that are needed. Glenn Hogan and his service team are very professional and a pleasure to work with. I also appreciate picking up a clean car (washed & vacuum)at the end of the day. I have been a satisfied customer for many years and will continue to be. More
Every time I have taken not only my Acura but another make into this dealership, the service has been superb! Fast, friendly, accurate and reasonable. What else can I say. The staff, includig sales an make into this dealership, the service has been superb! Fast, friendly, accurate and reasonable. What else can I say. The staff, includig sales and cashiers are always courteous. And you can even have the car washed after service, which I love. More