Dick Dyer Mercedes-Benz

Ryan Smith went above and beyond with customer service and serving me as a customer that would most definitely come back again. His communication was outstanding, he was very respectful. He did his job an and serving me as a customer that would most definitely come back again. His communication was outstanding, he was very respectful. He did his job and competed the task of my service I needed in a good timely manner.! More

Ryan Smith has been my Service Adviser for the past nine years. He has always been very helpful with maintaining and servicing my “special needs” cars (e.g. old Mercedes-Benz). I definitely appreciate the e years. He has always been very helpful with maintaining and servicing my “special needs” cars (e.g. old Mercedes-Benz). I definitely appreciate the entire crew at Dick Dyer. More

Ryan was very thorough and knowledgeable. Dick Dyer dealership keeps me informed on my CLK 320 2005 repairs needed. Dick Dyer dealership keeps me informed on my CLK 320 2005 repairs needed. More

In my most recent experience, Great. Attentive and shared information with me that he didn't have to about future expenditures, so I appreciated that. Attentive and shared information with me that he didn't have to about future expenditures, so I appreciated that. More

Jill was fantastic to work with the dealership really nice. I enjoyed my experience completely. nice. I enjoyed my experience completely. More

Both on sales and services sides the dealer consistently offers excellence, trust and value, in a cheerful environment. offers excellence, trust and value, in a cheerful environment. More

Brad was an excellent salesman. He kept in touch with during the process but wasn't too pushy. I was able to get an excellent loan percentage rate which kind of sealed the deal. He kept in touch with during the process but wasn't too pushy. I was able to get an excellent loan percentage rate which kind of sealed the deal. More

I recently traded in my 2017 E300 and purchased a 2025 E450 from Dick Dyer, working with Tim Garvin. Within the first two weeks, the check‑engine light came on twice, which left me feeling frustrated and E450 from Dick Dyer, working with Tim Garvin. Within the first two weeks, the check‑engine light came on twice, which left me feeling frustrated and disappointed. However, every person I interacted with— including Tim Garvin and Hank Dyer—met me with patience, kindness, and genuine understanding. When I expressed that I wanted to return the car, the team immediately began working to find me another option without hesitation. Ultimately, the issue with the new vehicle was identified as a software update, which was corrected right away. I chose to keep the car, and I’m glad I did. I truly appreciate the professionalism, support, and customer care shown throughout the entire process. Tim Garvin and the Dick Dyer team turned a stressful situation into a positive experience, and I’m grateful for their commitment to making things right. More

Questionable regarding recommended brake fluid flush considering with in the last 24 months new brakes and rotors were installed; by Mercedes Benz. I thought that the labor for replacing the console was considering with in the last 24 months new brakes and rotors were installed; by Mercedes Benz. I thought that the labor for replacing the console was an overcharge but it had to be corrected. All in all Mr. Boyce is very professional and a very good representative for Mercedes Benz! I really appreciate the overnight turn around for the part order for my radio just very pricy :( ! I will always recommend taking any foreign car to the appropriate dealership for best maintenance and servicing ! Price Does matter ! More

Everyone was pleasant and professional. Great to do business with They represent the brand. Vey well Great to do business with They represent the brand. Vey well More