Dick Dyer Mercedes-Benz
Columbia, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 PM - 7:00 PM
Wednesday 9:00 PM - 7:00 PM
Thursday 9:00 PM - 7:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 PM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 PM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 170 reviews
My advisor was kind and patient. The receptionist at the front desk was exceptionally nice. The receptionist at the front desk was exceptionally nice. More
I really appreciate the video showing and explaining all details from bottom to top concerning my vehicle details from bottom to top concerning my vehicle More
Not too happy. The clocks in my Mercedes have not been reset after the software update done yesterday (more than $500). Neither the user's manual not a google searc The clocks in my Mercedes have not been reset after the software update done yesterday (more than $500). Neither the user's manual not a google search provide instructions on how to reset them. Please send me instructions on how to reset them. More
The service department always makes me feel welcomed. Sarah Dorame is top notch. Jay, the courtesy driver, makes good conversation about the cars. The new technician video of my car in progress is a nic Sarah Dorame is top notch. Jay, the courtesy driver, makes good conversation about the cars. The new technician video of my car in progress is a nice touch. More
Rion Smith and Thad in service department are absolutely the best. They keep us buying cars from Dick Dyer.. give them a big Christmas bonus. the best. They keep us buying cars from Dick Dyer.. give them a big Christmas bonus. More
Great customer service from all the individuals I met. I was in constant communication with my representative. I received a detailed video of the diagnosis. I was in constant communication with my representative. I received a detailed video of the diagnosis. More
Great service and professionalism . Lived the touch of shuttle from dealer and back to dealer. Each person was extraordinarily nice Lived the touch of shuttle from dealer and back to dealer. Each person was extraordinarily nice More
Great customer service. The waiting room with different kinds of food is really great. Keep up the good work. The waiting room with different kinds of food is really great. Keep up the good work. More
Very good person i was glad to have her as my service advisor and will tell my friend about her and the service she provided to me. advisor and will tell my friend about her and the service she provided to me. More
Always a pleasure. Very helpful. Ryan is very knowledgeable and appreciative his pleasant personality and makes it a nice experience. Very helpful. Ryan is very knowledgeable and appreciative his pleasant personality and makes it a nice experience. More


