Diamond Valley Honda

Excellent customer service Very good customer service. Brandon was extremely knowledgeable and accommodating . We are very happy with our service ! Sam and Rony were also friend Very good customer service. Brandon was extremely knowledgeable and accommodating . We are very happy with our service ! Sam and Rony were also friendly and made us feel very important More

Great Honest No Hassel Experience Out of all my experiences of purchasing vehicles (about ten), purchasing my new 2014 Honda Accord from Diamond Valley Honda was the most pleasant. Rob Out of all my experiences of purchasing vehicles (about ten), purchasing my new 2014 Honda Accord from Diamond Valley Honda was the most pleasant. Rob Lewis and Austyn Low, Internet Sales and Leasing Consultants, were upfront and honest during the whole vehicle sales transaction. Rob contacted my wife the day after we purchased the vehicle and helped her sync her cell phone address book to the car, which was above and beyond my expectations. Usually when I purchase a new vehicle, the first thing I do when I get home is to remove the dealer plates because I always had a bad car buying experience. This time is different. I left the dealer plates on until I received my license plates from the DMV because I felt the dealership was honest and gave me a fair deal. I did not mind advertising for them. Diamond Valley Fleet Sales team will be my first consideration for my next vehicle (new or used). I will also refer my family and friends. More

Could not correctly complete a vehicle transaction I had nothing but positive experiences from this dealership until this last transaction. I will not be purchasing a vehicle from them again. I sold I had nothing but positive experiences from this dealership until this last transaction. I will not be purchasing a vehicle from them again. I sold a 2012 Honda Fit on 05/21/2014. Josh assured me that he would take care of canceling the extended warranty. I called back 3 weeks later because I had not received the check. I was told the cancelation was never sent. I contacted the dealer and went back in to sign paperwork again. Then I received a call from Honda collections asking where my payment was! I contacted the dealership again and they then sent the payoff into Honda a month late. Today, I contacted Century to find out if my warranty had been canceled and a check sent. It had not. I am so fed up with this experience I will never buy another car from this dealership, and I will tell anyone that asks not to go there. Complete idiocy and unprofessional. I can't believe that I am having to do their job for them. More

LIARS, LIARS, LIARS! these people are liars they try to trick you into their story if you're going to go with their finance company yet they did not want to work with the these people are liars they try to trick you into their story if you're going to go with their finance company yet they did not want to work with the finance company that I had approved loan with. although they lied to me and said that they do work with them. Waste of my precious time and money. More

Happy Made my purchase so easy don and josh made sure they gave me everything I requested for my purchase. I took my son back to purchase his first vehicle Made my purchase so easy don and josh made sure they gave me everything I requested for my purchase. I took my son back to purchase his first vehicle we are happy More

they sold me a lemon I purchased a 2007 Jeep Liberty from them. I have had nothing but issues with it. I have been in and out if the dealer for the past 4 months and I hav I purchased a 2007 Jeep Liberty from them. I have had nothing but issues with it. I have been in and out if the dealer for the past 4 months and I have had the vehicle for four months. They keep saying the problem is electrical and they keep changing me to fix it. Even though I purchased the extended warranty. They keep my car for weeks at a time and they are unable to fix it. When u call them out on their crappy service they get offended. Every time that my car stays here for week or two I have to fight them for a rental as they refuse to provide one. Also they have not pais hertz for the rentals that they issued to me. I keep getting collection calls from hertz and they are billing me. Diamond Valley Honda knows what they have and what they sell to people. I have had a horrible experience. I have grown to hate my car and I don't even want to drive my car. My vehicle has yet to be fixed and diamond valley has not made it right. More

I told them when I first went there that I was caring for children and needed a safe van. They sold me a lemon and even though I had a warranty they could not fix it after 3 trips to the garage. They charge children and needed a safe van. They sold me a lemon and even though I had a warranty they could not fix it after 3 trips to the garage. They charged us to fix it 2[times] and the third time they said they could not fix it and brushed us off. They said it was an electrical problem, but I took it to another garage and they said it was the mother board and that it would cost $5,000 to fix it. They did not want to fix it, and they know when they sold it , it was a lemon. I would not recommend this dealership to anyone unless you want to get ripped off. I had to make adjustments to my work schedule,my kids school schedule, and other things. The car has yet to be fixed and is just sitting in the driveway. Run from this place FAST More

The overall experience was not bad, the sales people were friendly, however i felt they insulted me in the process, I was there to buy not one but two cars. I had a trade that I new was slightly up side down friendly, however i felt they insulted me in the process, I was there to buy not one but two cars. I had a trade that I new was slightly up side down. when it came to the negotiations the dealer asked me to give him enough to completely pay off my car, in essence they were going to take it off my hands giving me nothing for it. Crooks. More

The best new car buying experience ever! No surprises! After leaving another dealership close by, I reluntantly gave Diamond a call. Im so happy I did. Nathan Garber in the sales dept. was very helpful. After leaving another dealership close by, I reluntantly gave Diamond a call. Im so happy I did. Nathan Garber in the sales dept. was very helpful. Daniel Koneck from the service dept. has been so kind and caring to my inpections and tiny imperfections that I want corrected. And finally, Brian from the body shop helped me out when I got my first little freeway rock chips. Its due to this special treatment that I do tell all of my friends and family where to purchase their next honda. Even waiting in the waiting room has been a pleasant experience, as everybody in the dealership is warm. Many thanks, sincerely Nikki Rodriguez More

We had a beautiful Buick but my husband has physical medical issues and it was difficult for him to enter or exit the car. We went to try out the Honda Odyssey and Rob helped us tremendously! First of medical issues and it was difficult for him to enter or exit the car. We went to try out the Honda Odyssey and Rob helped us tremendously! First of all, there was no pressure and since it took us more than a week to come to a final decision, we were thankful for that. When we got to the trade-in stage, we found out that we owed more than the car was worth and between Rob and the Finacial department, they were able to work out the perfect lease (the amount we had to stick to), on the perfect car (the color we wanted). We drove off with the car that we love, my husband finds it very comfortable to move his legs in out and we have room for his oxygen and his walker AND if necessary, his wheelchair. It seats seven and we took our daughter, granddaughter and great-granddaughter on a day trip and everyone had plenty of room and was comfortable. ...and that is why we gave such a high rating! More