![](http://dealerrater.com/ncdn/u/3.20250207.955/Graphics/icons/close-x-orange.png)
Diamond Valley Honda
Hemet, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 AM
Wednesday 6:30 AM - 7:00 AM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 AM
Wednesday 6:30 AM - 7:00 AM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 819 reviews
Very easy to work with. Great customer service and Lorenzo was very knowledgeable and was able to answer all questions and got us a great deal! Great customer service and Lorenzo was very knowledgeable and was able to answer all questions and got us a great deal! More
Edgar was very helpful and accommodating finding us the car we wanted and the right color. He found us a few cars to test and let us decide on the one we thought was best for us. Edgar went above and beyo car we wanted and the right color. He found us a few cars to test and let us decide on the one we thought was best for us. Edgar went above and beyond explaining all the bells and whistles for us. I will definitely recommend Diamond Valley Honda, and tell them to ask for Edgar. More
Michael, Marcos, and everyone (didn't get all the names great great service. They were very informative and considerate of my needs. They followed through speedily and efficiently. My bank highly recommen great great service. They were very informative and considerate of my needs. They followed through speedily and efficiently. My bank highly recommended this dealership. My bank is a credit union that takes good care of its members. They weren't wrong. More
Diamond Valley has pulled through again on getting the car I wanted. Other dealers had no CRVs & they had plenty with competitively fair pricing considering todays prices. Sergio was super nice, relaxed car I wanted. Other dealers had no CRVs & they had plenty with competitively fair pricing considering todays prices. Sergio was super nice, relaxed & informative. A very low pressure nice experience. More
Hello Cesar, Michael, David were all great. Great service and I believe a got a good fair deal. Thank you very much for your help and your service. I would definitely recommend you. Great service and I believe a got a good fair deal. Thank you very much for your help and your service. I would definitely recommend you. More
Great selection of new vehicles, excellent customer service, and courteous staff. Special thanks to Sergio, he was extremely knowledgeable, and professional. Sergio showed me, and we test drove a varie service, and courteous staff. Special thanks to Sergio, he was extremely knowledgeable, and professional. Sergio showed me, and we test drove a variety of vehicles, until I was completely satisfied with my vehicle choice. More
Isay Cazares and Michael made the process of purchasing a new vehicle effortless. Really appreciate Isay’s attention to detail and knowledge about the vehicle we purchased. new vehicle effortless. Really appreciate Isay’s attention to detail and knowledge about the vehicle we purchased. More
Disappointing Experience I strongly advise against choosing this dealership. If I could give them zero stars, I would. My dissatisfaction stems from their poor communication, lack of follow-up, and de choosing this dealership. If I could give them zero stars, I would. My dissatisfaction stems from their poor communication, lack of follow-up, and deceptive practices. Despite signing a contract, they couldn't honor it, leading to a refunded down payment. The subsequent contract they proposed contradicted our initially discussed terms, specifically regarding the term limit. These stipulations were crucial, as we had explicitly addressed them before proceeding with the credit check. Unfortunately, the new contract altered the numbers significantly. When I requested a $1,000 reduction in the price to proceed, despite my initial willingness to pay the asking price, they displayed inflexibility. During negotiations, they insisted on a price match for shipping at $450, yet the contract reflected $1,600 – a clear inconsistency. Moreover, promises to return calls by noon were unfulfilled, and text responses were nonexistent for days. This experience has not only cost them a sale but has also initiated multiple inquiries on my credit report due to their inability to uphold their end of the agreement. Proceed with caution when considering this dealership for your automotive More
Excellent customer service. Jason Verduzco went out of his way to get us the right price of the Honda civic. I would recommend this dealership anytime. Jason Verduzco went out of his way to get us the right price of the Honda civic. I would recommend this dealership anytime. More