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Rally Hyundai - Service Center

Palmdale, CA

4.1
432 Reviews

432 Reviews of Rally Hyundai - Service Center

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June 07, 2024

Great service here at Palmdale Hyundai. I will definitely bring my car back for service. More

by SSprengelmeyer13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 13, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your positive experience at Diamond Hyundai Palmdale! We are thrilled to hear that you received great service. We look forward to seeing you again for your future service needs. Safe travels! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 07, 2024

We arrived on-time for the oil change appointment, and was out about 75 minutes later. Chris, our service advisor explained everything, and was quite helpful. More

by romasib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 12, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your positive experience with Diamond Hyundai Palmdale. I'm delighted to hear that Chris provided excellent service during your oil change appointment. I appreciate your feedback and look forward to assisting you again in the future. Drive safely! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 05, 2024

No people at desk when I first arrived, dealership was hot and humid inside and I’m not convinced they actually did anything for my recall. More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gess Lopez
Report | Print
Jun 07, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your feedback, Eli. We're disappointed to hear about your experience at Diamond Hyundai Palmdale. Your concerns are important to us, and we take them seriously. We strive to provide top-notch service, and we would like the opportunity to address your concerns. Please feel free to reach out to me directly so we can work together towards a resolution. Thank you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 05, 2024

Fast and efficient. Advisor was friendly and competent. Felt good about the service that was performed. More

by CAPRDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess Lopez
Report | Print
Jun 10, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your positive experience with Diamond Hyundai Palmdale! I am committed to providing fast and efficient service to all our customers. I look forward to welcoming you back for your next service visit. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 03, 2024

Chris was awesome, great personality, very helpful and communicated the process clearly and every step of the way. Thank you Chris More

by Jacques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 06, 2024 -

Diamond Hyundai Palmdale responded

Thank you, Jacques, for your kind words and recognition of our team member's excellent service. We appreciate your feedback and are delighted to hear that you had a positive experience with Diamond Hyundai Palmdale. We look forward to welcoming you back in the future or feel free to share your experience with others. Thank you again for choosing us! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 02, 2024

I took the car in for an engine recall on my car, but it uses a lot of oil and I think they should have changed the engine. About the warranty. More

by rullycortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sir. Chris
Report | Print
Jun 04, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your feedback with us. Please reach out to me at Diamond Hyundai Palmdale so we can further discuss your warranty and explore potential solutions. I value your experience and aim to address your needs promptly. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 02, 2024

Service writer Adriana was very helpful and detailed with the process. Polite and courteous communication throughout the process. More

by mrmcclanahan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Report | Print
Jun 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with Diamond Hyundai Palmdale. I'm thrilled to hear that Adriana provided helpful and detailed service. I appreciate your kind words and look forward to assisting you again in the future. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 02, 2024

The service advisor was brilliant and communicative. Upfront about warranty information and set expectations well. I really appreciated having the detailed breakdown of the issue from the master technic More

by alex.742.gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khatchig Vartarian
Report | Print
Jun 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you, Alex, for the wonderful review! I appreciate your kind words and look forward to serving you again in the future! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 02, 2024

Great customer service got dropped off at work and less than 2 hours a driver was picking me back up. More

by PMAXED2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ladies in the front office
Report | Print
Jun 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your positive experience with us! I am delighted to hear that you had a great customer service experience. I appreciate your feedback and look forward to serving you again at Diamond Hyundai Palmdale. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 01, 2024

Chris was the best advisor, hands down! Very informative and kept me updated each step of the way! Chris texted me pictures of my car and then would call me and explain everything in great More

by MICHELLE.MCINTYRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you, Michelle, for the fantastic review! I am thrilled to hear about your positive experience with Chris at Diamond Hyundai Palmdale. It's wonderful to know that Chris provided you with informative and detailed updates throughout the process. I appreciate your kind words and look forward to assisting you in the future. Chris will be delighted to hear your glowing feedback! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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