Rally Hyundai - Service Center

I had great customer service. The service writer (sadly do not recall her name) did everything she could to get me in the day I came in. I did end up getting in same day which was The service writer (sadly do not recall her name) did everything she could to get me in the day I came in. I did end up getting in same day which was great. Only complaint I have is they did not have a rental car I could use, even though they needed to keep my car of up to 3 days. My warranty covered a rental car. More

Explained the pricing of the service clearly and answered all of my questions fully. Friendly and knowledgeable. all of my questions fully. Friendly and knowledgeable. More

Raul was a delight great customer service and very helpful. Thank you Raul your a joy to be around helpful. Thank you Raul your a joy to be around More

Professional and efficient. Representative was helpful and anticipated my questions. Good job. Here are three Representative was helpful and anticipated my questions. Good job. Here are three More

Not professional anymore, use to be. I think workers need a review on there job title, and things that they're suppose to do. I think workers need a review on there job title, and things that they're suppose to do. More

Finely they answer their phone in the service Department. . and the rating went from 1 to 5 . Thank you for making that change . Service department is doing 100 times better. . and the rating went from 1 to 5 . Thank you for making that change . Service department is doing 100 times better. More

Was estimated 2 hours for an oil change, took 7, and they did not reset my computer after returning for a second time. did not reset my computer after returning for a second time. More

I brought my car into the dealership to have some warranty work done on the car. The customer service was friendly and did a good job; however, the work was perform and I was told that it was complet warranty work done on the car. The customer service was friendly and did a good job; however, the work was perform and I was told that it was complete. It wasn’t and I spoke with the representative and told her it wasn’t fixed and why wasn’t I told. No response. I was told that they were busy and to leave the car for a few days.I asked, will this fix the problem. The representative told me not necessarily. She told me Hyundai is reluctant to replace warranty parts, unless you go through an arduous process and I don’t have that kind of time to waste. I was a little disappointed and will take the car elsewhere. More

Jess lopez Horrible experience very rude her customer service not caring or welcoming at all service not caring or welcoming at all More

The service girls treat everybody wonderfully, have no experience elsewhere, with the dealer. Thanks, for everything!!! experience elsewhere, with the dealer. Thanks, for everything!!! More