Rally Hyundai - Service Center

My service advisor is very professional, friendly and caring. I would rate my experience with this dealership a 8/10. During my visit, I did experience some car delays, which I try to be understanding. T caring. I would rate my experience with this dealership a 8/10. During my visit, I did experience some car delays, which I try to be understanding. The only flaws I came across from was, I found my dashboard camera on the floor instead of the windshield. Also, it seems my sunglasses were misplaced. I haven’t found them. More

Service was excellent and quick. The service representative I had was informative, kind, and attentive. The service representative I had was informative, kind, and attentive. More

I really appreciate their great customer service. This was my second time bringing my car there. Both times I received great customer service. Thank you. This was my second time bringing my car there. Both times I received great customer service. Thank you. More

Very efficient, got my general work done the same day as my appointment. Good work. my appointment. Good work. More

There should be a sign-in log so that one can be called when an attendant is free to take them. When I came in for my appointment, there were two service reps that were waiting on customers. I had to wait when an attendant is free to take them. When I came in for my appointment, there were two service reps that were waiting on customers. I had to wait in the waiting area not knowing when they were free. I had to keep checking by going up front to see when someone was available. A sign-in log would have resolved this and they would have called out the next person when they were available. Smaller complaint... There is a sign that mentions free tea and coffee but there was no tea and no one knew that. The coffee machine was broken but they were aware of that and that is not a grievance. Otherwise, my experience that morning was very pleasant. The staff was very professional and courteous and my wait was even much shorter than expected. Once I mentioned there was no tea available, one of the service reps made a strong attempt to stock up on some. I was chuckling inside. It gave me a nice warm fuzzy feeling. I stay away from car dealerships as much as I can because it's expensive, but if I have to visit one, it's good to know that other than a hit in the pocketbook, it can be a good experience. More

The service was great and fast. Great representative. Good experience. Good service and car was delivered on time. Great representative. Good experience. Good service and car was delivered on time. More

Great customer service; quick to great and help. Provided update on repairs. Thank you diamond Hyundai Provided update on repairs. Thank you diamond Hyundai More

Quick, easy and professional service. Kept us informed during the entire process and were accurate with cost and time. Kept us informed during the entire process and were accurate with cost and time. More

Adriana is always helpful and friendly. My car has been taken care of. Thank you My car has been taken care of. Thank you More

They takes care of me and always gets me in and out in a timely manner timely manner More