Rally Hyundai - Service Center

They really don't know how to treat customers. And they want you to buy a new ar from them. And they want you to buy a new ar from them. More

Everything went really well and faster than anticipated. The lovely lady at the desk was very friendly and efficient. The lovely lady at the desk was very friendly and efficient. More

Gess was helpful and courteous throughout, the repairs were well done, and I didn't have to wait for anything. were well done, and I didn't have to wait for anything. More

raul was outstanding, explained everything and i got my back very quickly. thank you sir back very quickly. thank you sir More

2 days to find out can’t do the job; got it done with local shop in 2 hours. Parts department said parts were not oem , they were ordered from Hyundai with vin , then I asked why don’t you get the parts local shop in 2 hours. Parts department said parts were not oem , they were ordered from Hyundai with vin , then I asked why don’t you get the parts instead ; they said they can’t . Here are the parts number roof rail parts: 87270-J9000-PGY LH roof side rail 87280-J9000-PGY RH roof side rail More

I did not have an appointment, but they still took care of our car and fix the issues of our car and fix the issues More

Service Rep Raul was outstanding, couldn't ask for better! My only issue/complaint is 2+hrs for a simple oil change, tire rotation and basic inspection is pretty excessive (perhaps understandable i better! My only issue/complaint is 2+hrs for a simple oil change, tire rotation and basic inspection is pretty excessive (perhaps understandable if it had included a car wash) then to find out the engine oil being only 1/2 Full on the dipstick when I stopped for gas after leaving the dealership... More

Great customer service. I though $50 to install wiper blades was a little high. Great wash job! I though $50 to install wiper blades was a little high. Great wash job! More

Jess was very helpful and responsive at every step. She was able to answer all questions. She was able to answer all questions. More

Communication between the Service Advisor, mechanic and myself was horrible. I had an appointment for a regular oil change, nothing complicated. The oil change took 2 1/2 hours, while I waited inside. I as myself was horrible. I had an appointment for a regular oil change, nothing complicated. The oil change took 2 1/2 hours, while I waited inside. I asked for an update after seeing my car parked outside and the Service Advisor recommended additional services (change filter) which I agreed to; however after another 45 minutes, my vehicle remained untouched in the parking lot. When I asked for an update, the mechanic walked by with hands in pockets saying “Oh yeah, I’m going to get water and will do it later on.” I asked for my vehicle so I could leave as I did not have another hour to wait when I had been there for over 3 hours already for an oil change… unacceptable. Based on similar experiences here, I will not purchase another vehicle from this dealership. More