Rally Hyundai - Service Center
Palmdale, CA
432 Reviews of Rally Hyundai - Service Center
Service was right on time. Charging problem was only partly fixed--charger no longer shuts off during charging, but instead drops down to a low charge rate. Charging problem was only partly fixed--charger no longer shuts off during charging, but instead drops down to a low charge rate. More
Car was returned to me with a broken sparkplug and the pistons to my trunk were blown out? could be coincidence but sending me out on the road with a broken spark plug (which was not broken beforehand) al pistons to my trunk were blown out? could be coincidence but sending me out on the road with a broken spark plug (which was not broken beforehand) almost cause me to get into an accident twice that day on the freeway and car nearly died out on the highway. My car was also not pulled up to customer service as I was forced to walk around the building to the car holding lot in the back end to fetch the car myself. I paid $200 to have a car in worse shape, fetch my own car, nearly crash x2 & pay more money to replace said spark plug. Clearly cream of the crop here.. /sarcasm More
For the most part is good, but this time I never got an update until I called, even when Raul said he would let me know I still needed to call. Even once the vehicle was ready , no one told me. It until I update until I called, even when Raul said he would let me know I still needed to call. Even once the vehicle was ready , no one told me. It until I called I got told it was ready. With Adriana i have never had this issue More
I wish I would have asked for the young lady's name so I can post it here. She was awesome. I have been going to this dealership for over 10 years (before it was Rally Hyundai) and the customer service at t can post it here. She was awesome. I have been going to this dealership for over 10 years (before it was Rally Hyundai) and the customer service at the service center was horrible. This young lady greeted me with a smile and answered all my questions while being super professional. could not ask for anything more. More
Adriana is always Polite and Professional. I noticed that they only have one service advisor working on Saturday and she is very capable of taking care of more than one customer at the same ti I noticed that they only have one service advisor working on Saturday and she is very capable of taking care of more than one customer at the same time. Always greets customers and let's them know that She will be with them as soon as possible. Car was serviced quickly and returned as clean as I gave it to them. More