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Rally Hyundai - Service Center

Palmdale, CA

4.0
542 Reviews

542 Reviews of Rally Hyundai - Service Center

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June 02, 2025

Customer service from Lexi was fantastic. Did not like the fact that I got an oil change HIGH recommended from technician when my oil change was just done 2 weeks prior to dealer replacing my More

by LOREVIC29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lexi
Jun 03, 2025 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. We appreciate your kind words about Lexi's customer service. However, we understand your concerns regarding the oil change recommendation and the injector replacement. It’s important to us that all customers feel confident in the services provided at Diamond Hyundai Palmdale. Please reach out to us directly so we can clarify these matters for you and ensure everything is addressed properly. Your feedback is valuable as we strive to provide the best service possible. Palmdale Hyundai

June 01, 2025

Fraud- bait and switch Dealership forces “optional” package purchases in order to get vehicle at publically listed price. Dealership tells customers the “optional” add ons are already installed but t More

by aaronmmachado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Betty, Manny, Jonathan
Jun 02, 2025 -

Diamond Hyundai Palmdale responded

Thank you for sharing your concerns, Aaron. We understand your frustration regarding the vehicle purchasing experience at Diamond Hyundai Palmdale. We take feedback seriously and are committed to ensuring transparency in our pricing and processes. If you would like to further discuss your experience, please feel free to contact us directly. Your input is invaluable in helping us improve. Palmdale Hyundai

May 31, 2025

Had a great experience and customer service was great. Was everything you can ask for. More

by gdjcampos94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexy
Jun 01, 2025 -

Diamond Hyundai Palmdale responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience at Diamond Hyundai Palmdale and that our customer service met your expectations. We appreciate your support and hope to see you again soon! Palmdale Hyundai

May 30, 2025

Never finished the recall. Also the person I spoke to was a bit snobby and didn’t care about me being a customer. More

by Joerod5101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Izzy or Lizzie
May 30, 2025 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. We understand how important it is for recalls to be handled promptly and appreciate your feedback about the interaction you had. Your concerns are valuable to us, and we’d like the opportunity to discuss them directly. Please feel free to reach out to us at Diamond Hyundai Palmdale. We value your input. Palmdale Hyundai

May 27, 2025

Service was amazing and very friendly. They did such a good job with taking care of my car More

by MARINAMATTRY001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew isteras
May 27, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our team at Diamond Hyundai Palmdale. We always strive to provide friendly and top-notch service. We look forward to helping you again in the future! Palmdale Hyundai

May 27, 2025

Fast and friendly knowledgeable service from Austyn. Extremely helpful and experienced. Would highly recommend to family and friends will be returning for future services. More

by SWEENYETODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austyn
May 27, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear that you received fast and friendly service from Austyn at Diamond Hyundai Palmdale. We truly appreciate your recommendation and look forward to welcoming you back for future services. Your satisfaction means a lot to us! Palmdale Hyundai

May 25, 2025

The safety / recall verification and service on my vehicle was completed in a professional and timely manner More

by C0y0tebear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 26, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your kind feedback! We are thrilled to hear that your safety and recall verification at Diamond Hyundai Palmdale was completed professionally and efficiently. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Palmdale Hyundai

May 19, 2025

Thanks to branch manager and maintenance chief, and customer service guy on the right disk. I am gratitude for their help and performance. More

by almschallan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager, maintenance chief, customer service
May 19, 2025 -

Diamond Hyundai Palmdale responded

Thank you! We're happy to hear about your positive experience at Diamond Hyundai Palmdale. It's great to know that our team, including our branch manager and customer service staff, made a significant impact during your visit. We appreciate your gratitude and look forward to assisting you again in the future! Palmdale Hyundai

May 18, 2025

Was pleasantly pleased to find my Tuscon didn't need the expensive service I thought it did, how many times do you get out of the mechanic with a much lower bill than expected? Service was fast, people were More

by momfea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
May 18, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that your experience with your Tucson at Diamond Hyundai Palmdale exceeded your expectations and that you found our service both fast and pleasant. We appreciate your feedback and look forward to welcoming you back for your next visit! Safe travels in your Tucson! Palmdale Hyundai

May 10, 2025

Chris was amazing! He kept me informed in the repair! Everyone was friendly and made me feel important More

by KELLIWALKER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Camacho
May 10, 2025 -

Diamond Hyundai Palmdale responded

Thank you, Kelli! We appreciate your kind words about Chris and our team's efforts to keep you informed during your repair. At Diamond Hyundai Palmdale, we strive to make every customer feel valued and important. We look forward to seeing you again for any of your automotive needs! Palmdale Hyundai