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Rally Hyundai - Service Center

Palmdale, CA

4.1
455 Reviews

455 Reviews of Rally Hyundai - Service Center

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November 11, 2023

Service rep Gess Lopez was extremely professional and a pleasure to work with. The men’s room was disgusting though. More

by HARMONR137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess Lopez
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Nov 14, 2023 -

Diamond Hyundai Palmdale responded

I greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team. I will be sure to pass your kind words along to Gess. Take care. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 11, 2023

I was told I needed work that was not necessary at this time. I very disappointed with the service . More

by MOMIRISH49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Report | Print
November 10, 2023

Service was awesome. George was super pleasant and efficient. He greeted me in the morning with a huge smile on his face and we had a great conversation about the vehic More

by jmhaynes10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Nov 14, 2023 -

Diamond Hyundai Palmdale responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear George was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 08, 2023

Upon arrival for my 9:30 appointment on Monday, I was met at my car by Sarah. She got me in and wrote up the work order right away. I was informed that a part would have to be ordered. Sarah arranged for a l More

by SPIDERRUFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Powers
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Nov 09, 2023 -

Diamond Hyundai Palmdale responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car Sarah provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 04, 2023

Adriana was very professional and informative threw the process very happy with the process . 5 stars More

by borstrobert1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Report | Print
Nov 07, 2023 -

Diamond Hyundai Palmdale responded

Thanks for your awesome review, Robert! I'm very happy to hear that Adriana was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 04, 2023

Adriana is an outstanding ambassador for your company. She was very helpful, and patient and I got my service done quickly and efficiently. More

by Enrique Scherer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Report | Print
Nov 07, 2023 -

Diamond Hyundai Palmdale responded

Enrique, thank you for the awesome feedback! You're right, Adriana is an excellent service adviser and we appreciate all she does for us! I'm very happy to hear that she was there to provide you with great service. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 01, 2023

Excellent service and Raul was very helpful in his service to us thank you very much More

by AM721MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Nov 06, 2023 -

Diamond Hyundai Palmdale responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Raul does for Diamond Hyundai Palmdale and our customers. Hope to see you again soon! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 01, 2023

They did a great service on my oil change. I recieve a call back to pick up the same day. More

by ibeth1910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 06, 2023 -

Diamond Hyundai Palmdale responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Diamond Hyundai Palmdale. If there is anything more that I can do, please come back and see us again. Take care! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 01, 2023

O to I took my car to be diagnosed and they wanted to charge me 199 for each of the diagnoses they did and they told me that my car needed more than one diagnosis and that even if they did the diagnoses More

by OCHOAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana and the service manager
Report | Print
Nov 03, 2023 -

Diamond Hyundai Palmdale responded

I appreciate you taking the time to share your experience with our service department. Here at Diamond Hyundai Palmdale, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

October 30, 2023

Easy to make an appointment. Everyone is friendly. Great customer service. Takes time but they are efficient and do a great job. More

by jessicagamboa90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Nov 02, 2023 -

Diamond Hyundai Palmdale responded

We truly appreciate you taking the time to write about your experience at our service department, Jessica. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

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