Rally Hyundai - Service Center

The wait is always too long. I was there for three hours for a software update, and a tire rotation. And then when I left and was told that everything was done, I had to come rig I was there for three hours for a software update, and a tire rotation. And then when I left and was told that everything was done, I had to come right back because my tire pressure light was still on. Also, I thought we used to get a car wash when you brought it in for service. Nothing special about the service and it’s a bit disappointing More

The service was excellent. Raul made sure we knew everything that needed to be done for service. After service he explained everything that the car needed and what we should be Raul made sure we knew everything that needed to be done for service. After service he explained everything that the car needed and what we should be looking out for in the future More

The Mrs. Adriana, was very help and very knowledgeable! Made me feel at ease with the way she handled the situation. Adriana, was very help and very knowledgeable! Made me feel at ease with the way she handled the situation. More

Gess was extremely helpful and made me feel at ease. Great overall experience. Thank you Great overall experience. Thank you More

My service advisor is very professional, friendly and caring. I would rate my experience with this dealership a 8/10. During my visit, I did experience some car delays, which I try to be understanding. T caring. I would rate my experience with this dealership a 8/10. During my visit, I did experience some car delays, which I try to be understanding. The only flaws I came across from was, I found my dashboard camera on the floor instead of the windshield. Also, it seems my sunglasses were misplaced. I haven’t found them. More

Service was excellent and quick. The service representative I had was informative, kind, and attentive. The service representative I had was informative, kind, and attentive. More

I really appreciate their great customer service. This was my second time bringing my car there. Both times I received great customer service. Thank you. This was my second time bringing my car there. Both times I received great customer service. Thank you. More

Very efficient, got my general work done the same day as my appointment. Good work. my appointment. Good work. More

There should be a sign-in log so that one can be called when an attendant is free to take them. When I came in for my appointment, there were two service reps that were waiting on customers. I had to wait when an attendant is free to take them. When I came in for my appointment, there were two service reps that were waiting on customers. I had to wait in the waiting area not knowing when they were free. I had to keep checking by going up front to see when someone was available. A sign-in log would have resolved this and they would have called out the next person when they were available. Smaller complaint... There is a sign that mentions free tea and coffee but there was no tea and no one knew that. The coffee machine was broken but they were aware of that and that is not a grievance. Otherwise, my experience that morning was very pleasant. The staff was very professional and courteous and my wait was even much shorter than expected. Once I mentioned there was no tea available, one of the service reps made a strong attempt to stock up on some. I was chuckling inside. It gave me a nice warm fuzzy feeling. I stay away from car dealerships as much as I can because it's expensive, but if I have to visit one, it's good to know that other than a hit in the pocketbook, it can be a good experience. More

The service was great and fast. Great representative. Good experience. Good service and car was delivered on time. Great representative. Good experience. Good service and car was delivered on time. More