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Rally Hyundai - Service Center

Palmdale, CA

4.1
455 Reviews

455 Reviews of Rally Hyundai - Service Center

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November 25, 2023

Service does not match that of Rally. I use them because it’s a hybrid and I have to. More

by BBOOP317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gess
Report | Print
Nov 28, 2023 -

Diamond Hyundai Palmdale responded

We appreciate you taking the time to share your experience with our service department. Here at Diamond Hyundai Palmdale, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 25, 2023

They were able to fix my issue and I was in and out fairly quick. More

by ICYOCUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Report | Print
Nov 28, 2023 -

Diamond Hyundai Palmdale responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Diamond Hyundai Palmdale special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 25, 2023

Scheduling was a breeze. wait time wasn't boring information on what was needed was taken care of and making sure I left like I had just brought a new car was greatly appreci More

by ladyjkids5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Report | Print
Nov 28, 2023 -

Diamond Hyundai Palmdale responded

Thanks for this awesome review! We work hard to meet expectations like yours, and I am happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 23, 2023

Excellent customer service. Friendly and helpful. I am a very satisfied customer. I will be back. More

by chrdesoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guess Lopez
Report | Print
Nov 28, 2023 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 23, 2023

Excelente costumer service. Nice and caring associates.My car was service with in good time. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk
Report | Print
Nov 28, 2023 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful feedback, Nancy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 21, 2023

Sara was excellent and was very helpful from the time I dropped my car off to the pickup. Excellent service More

by Superiorconcretepumping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Nov 28, 2023 -

Diamond Hyundai Palmdale responded

Thank you for the awesome feedback! You're right, Sara is an excellent service team member and we appreciate all she does for us! I'm very happy to hear that she was there to provide you with great service. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 20, 2023

Ges was GREAT! The service was fast, friendly, and informative! I am a satisfied customer! Thank you! More

by EMMAGRACETYLOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ges
Report | Print
Nov 27, 2023 -

Diamond Hyundai Palmdale responded

Emma, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 20, 2023

Raul Castillo was extremely helpful and accommodating. He went the extra mile and then some to try making things right. More

by BDHOLLOWAY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Castillo
Report | Print
Nov 27, 2023 -

Diamond Hyundai Palmdale responded

Hello, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and I am thrilled to know Raul went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact me directly! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 18, 2023

Less service and raised prices. I won't be back again unless it's under warranty. More

by paigeblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jess
Report | Print
Nov 21, 2023 -

Diamond Hyundai Palmdale responded

Thank you for sharing your thoughts and feedback with us, Paige. I strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 18, 2023

The service was wonderful. Friendly and personable. It was a good experience. I have a choice where to bring my vehicle and will always choose Diamond. Thank you. More

by cindygodschalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Powers
Report | Print
Nov 22, 2023 -

Diamond Hyundai Palmdale responded

Cindy, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

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