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Rally Hyundai - Service Center

Palmdale, CA

4.1
455 Reviews

455 Reviews of Rally Hyundai - Service Center

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December 11, 2023

No communication from staff, no willingness to acknowledge the lack of communication or accept responsibility for the inability of the customer to contact More

by DELTARHO_US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look at the work schedule and determine
Report | Print
Dec 13, 2023 -

Diamond Hyundai Palmdale responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 09, 2023

Jessica was very helpful keeping me updated on everything. They saw me asap and got my car back to me as quick as they could as well. More

by MGAVA104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Dec 12, 2023 -

Diamond Hyundai Palmdale responded

It’s great to know that Jessica provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 04, 2023

Took it in for my first routine service. Service intake person was very nice and helpful. I picked it up and noticed when I got home that the windshield wiper fluid had not been refilled and More

by DEBORAHHOROWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gess Lopez
Report | Print
Dec 06, 2023 -

Diamond Hyundai Palmdale responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If there is anything else you would like to discuss further, please feel free to contact me at your earliest convenience. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 30, 2023

Worked with a sense of urgency and my sister had no problems getting my car maintenance. More

by Pinoy318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Dec 01, 2023 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 30, 2023

The whole process was quick and easy. I recommend anyone looking to service or buy a car to come check out Diamond Hyundai. More

by NATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Dec 01, 2023 -

Diamond Hyundai Palmdale responded

Nathan, thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and for your recommendation! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 30, 2023

Jess was very helpful and great customer service , polite and the repairs was done timely More

by landrislucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Report | Print
Dec 01, 2023 -

Diamond Hyundai Palmdale responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 29, 2023

I expected a COMPLEMENTARY ALIGNMENT CHECK, HYUNDAI which wasn’t done Thanks for Cleaned car More

by Extra3731
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess
Report | Print
Dec 01, 2023 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 28, 2023

Everyone involved was very helpful. The service completed was done in a very good time. More

by secrellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Powers
Report | Print
Nov 29, 2023 -

Diamond Hyundai Palmdale responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 28, 2023

Diamond Hyundai is a reputable agency and they have integrity. I have previously encountered car dealerships who do not have integrity and it leaves a person feeling vulnerable and taken advantage of. More

by KPIERCE911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess
Report | Print
Nov 29, 2023 -

Diamond Hyundai Palmdale responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 26, 2023

Ashley at the service center was very nice and helpful. There was no wait time. More

by JOEY.SINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Nov 28, 2023 -

Diamond Hyundai Palmdale responded

Thank you for writing this amazing review for our team! At Diamond Hyundai Palmdale, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

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