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Rally Hyundai - Service Center

Palmdale, CA

4.1
432 Reviews

432 Reviews of Rally Hyundai - Service Center

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November 23, 2023

Excelente costumer service. Nice and caring associates.My car was service with in good time. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk
Report | Print
Nov 28, 2023 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful feedback, Nancy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 23, 2023

Excellent customer service. Friendly and helpful. I am a very satisfied customer. I will be back. More

by chrdesoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guess Lopez
Report | Print
Nov 28, 2023 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 21, 2023

Sara was excellent and was very helpful from the time I dropped my car off to the pickup. Excellent service More

by Superiorconcretepumping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Nov 28, 2023 -

Diamond Hyundai Palmdale responded

Thank you for the awesome feedback! You're right, Sara is an excellent service team member and we appreciate all she does for us! I'm very happy to hear that she was there to provide you with great service. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 20, 2023

Ges was GREAT! The service was fast, friendly, and informative! I am a satisfied customer! Thank you! More

by EMMAGRACETYLOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ges
Report | Print
Nov 27, 2023 -

Diamond Hyundai Palmdale responded

Emma, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 20, 2023

Raul Castillo was extremely helpful and accommodating. He went the extra mile and then some to try making things right. More

by BDHOLLOWAY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Castillo
Report | Print
Nov 27, 2023 -

Diamond Hyundai Palmdale responded

Hello, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and I am thrilled to know Raul went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact me directly! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 18, 2023

The service was wonderful. Friendly and personable. It was a good experience. I have a choice where to bring my vehicle and will always choose Diamond. Thank you. More

by cindygodschalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Powers
Report | Print
Nov 22, 2023 -

Diamond Hyundai Palmdale responded

Cindy, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 18, 2023

Less service and raised prices. I won't be back again unless it's under warranty. More

by paigeblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jess
Report | Print
Nov 21, 2023 -

Diamond Hyundai Palmdale responded

Thank you for sharing your thoughts and feedback with us, Paige. I strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 17, 2023

The young woman that assisted me was very knowledgeable, helpful, and provided a detailed description of what was done with my vehicle. More

by sandraskultety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
Report | Print
Nov 21, 2023 -

Diamond Hyundai Palmdale responded

Thanks for the kudos, Sandra. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 17, 2023

Service team was excellent. Got in and out sooner than originally estimated. The SA was Adriana and the shuttle driver was Jim. More

by MEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana SA and Jim shuttle driver.
Report | Print
Nov 21, 2023 -

Diamond Hyundai Palmdale responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 17, 2023

Communication was excellent & positive. Sarah kept me informed. I received a loaner while my car was being repaired. It is now ready to be picked up. I am out of town & the dealer is fin More

by maggie4quilts2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Powers
Report | Print
Nov 21, 2023 -

Diamond Hyundai Palmdale responded

Maggie, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

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