Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Rally Hyundai - Service Center

Palmdale, CA

4.1
455 Reviews

455 Reviews of Rally Hyundai - Service Center

Sort by
December 24, 2023

I brought my car in on Tuesday and didn’t get it back until Friday and when I did, not everything that needed to be done was done. My tire, which I asked them specifically to check, blew out when I got h More

by SMINTZ77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot her name
Report | Print
Dec 26, 2023 -

Diamond Hyundai Palmdale responded

I have seen this review and I am concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 24, 2023

Friendly and helpful. They made sure I was kept up to date on my car More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Report | Print
Dec 28, 2023 -

Diamond Hyundai Palmdale responded

Thank you so much for this lovely review, Bill! I feel so grateful that you chose to come to our dealership. It's wonderful to hear that our staff was helpful during your visit. If you have any questions, please don't hesitate to reach out to me again. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 23, 2023

Quick and easy experience. Just went for maintenance. Other stuff was checked and they informed me that I can get my lights serviced but after the holiday would be best because More

by Cameron.stelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah? Can’t recall her name but she and the rest of service were fantastic
Report | Print
Dec 28, 2023 -

Diamond Hyundai Palmdale responded

Cameron, I'm glad to hear that your service visit went so well. It's always great to hear from our customers and I appreciate you taking the time to give us feedback. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 22, 2023

Car worse than before I took it in to get service. Three times I had to take my car back after a repair because something wasn’t hook back up correctly. More

by Chuckydrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Dec 26, 2023 -

Diamond Hyundai Palmdale responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 22, 2023

Sarah porter great and professional. Best Hyundai service in the Area. Everyone is friendly and professional. They are 10 times better than Santa Clarita Branch (horrible). Come to Antel More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Porter
Report | Print
Dec 27, 2023 -

Diamond Hyundai Palmdale responded

Thank you so much for taking time out of your day to share your experience with everyone, Mike. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 18, 2023

Customer service , assistance and support was great, also everyone was helpful with all customer services More

by lady_eloise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not good with names saying lady assisted with drop off and pick up and two men assisted with ordering liners for inside my truck and with grip rail and unfortunately I don’t remember the correct name for what I ordered
Report | Print
Dec 19, 2023 -

Diamond Hyundai Palmdale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 16, 2023

All of the employees there were excellent! They made us feel like we were part of the family. Raul gave us excellent service and great advice. More

by MONICARONNIEVARGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Dec 19, 2023 -

Diamond Hyundai Palmdale responded

Thank you for recognizing your experience at Diamond Hyundai Palmdale. I consider customers as part of our family, and as an extended part of our family, I want you to receive the kind of treatment each of us would want and expect. I look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 14, 2023

Good service left the car for a week to repair 2 recalls she offer me a car loaner and always updates me on the car. More

by mikaye13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess lopez
Report | Print
Dec 15, 2023 -

Diamond Hyundai Palmdale responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 13, 2023

Moe was excellent. He found me a car that fit my budget. He even brought it to my house for me to see. More

by SROSS91171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
Report | Print
Dec 13, 2023 -

Diamond Hyundai Palmdale responded

Thank you for your review. I'm happy to hear that Moe was able to find a great deal on the car that you were looking for. We look forward to seeing you for your first oil change! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 12, 2023

The personal that works for is nice but the answer that I got from one of the service desk about the problem my car have was not the one I spect from him More

by MOCHOQUELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Dec 13, 2023 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to provide our dealership with feedback about your experience. I would like the chance to further understand what happened. Please contact me directly at your earliest convenience so I can resolve your concerns. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

1
...
23
24
25
...
46