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Rally Hyundai - Service Center

Palmdale, CA

4.0
466 Reviews

466 Reviews of Rally Hyundai - Service Center

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January 20, 2024

The service was educational and free. What could be better? The service department found an optionable road noise device that was turned on when I purchased the vehicle. More

by jgayres001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Jan 24, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for sharing your positive experience with us! I am thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

January 19, 2024

Adriana is always polite and honest and have the answers for our needs when you needed, explaining everything before work in the car thanks Adriana keep the good work More

by jerryelpiojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Jan 24, 2024 -

Diamond Hyundai Palmdale responded

Thank you for this amazing review! We really appreciate your business, Jerry. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

January 18, 2024

Adriana was amazing and very courteous. She is very knowledgeable about the services and repairs being done to my vehicle and was also very patient with another customer who was before me a More

by maafalalopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Alvarado-Ramirez
Jan 23, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 18, 2024

Great experience with the service department at Diamond Hyundai in Palmdale. Gess Lopez was exceptional and exceeded all expectations. Clear and exact explanations and communications. Speedy service. Broug More

by OCHAO9694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess Lopez
Jan 23, 2024 -

Diamond Hyundai Palmdale responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 17, 2024

Great customer service! Jess was very pleasant to work with. My vehicle was ready when stated More

by KAREN_TITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Jan 22, 2024 -

Diamond Hyundai Palmdale responded

Hi Karen, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Diamond Hyundai Palmdale. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 17, 2024

They really don't know how to treat customers. And they want you to buy a new ar from them. More

by Terry Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana
Jan 19, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing this review regarding your experience with us, Terry. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

January 15, 2024

Everything went really well and faster than anticipated. The lovely lady at the desk was very friendly and efficient. More

by DRIES.UTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jan 20, 2024 -

Diamond Hyundai Palmdale responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 15, 2024

Gess was helpful and courteous throughout, the repairs were well done, and I didn't have to wait for anything. More

by john.schilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess
Jan 20, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for taking the time to write such great feedback, John. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Gess was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 13, 2024

2 days to find out can’t do the job; got it done with local shop in 2 hours. Parts department said parts were not oem , they were ordered from Hyundai with vin , then I asked why don’t you get the parts More

by NeverBuyingHyundaiAgain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jan 17, 2024 -

Diamond Hyundai Palmdale responded

I'm disappointed to hear about your experience, and I'd like to understand more about it. Please contact me so we can work towards a resolution. I look forward to hearing from you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 13, 2024

raul was outstanding, explained everything and i got my back very quickly. thank you sir More

by RAIDERREN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Jan 18, 2024 -

Diamond Hyundai Palmdale responded

It is great to hear about your recent experience. I will certainly pass on your feedback to Raul as he will be happy to hear it! We look forward to working with you again in the future! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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