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Rally Hyundai - Service Center

Palmdale, CA

4.1
432 Reviews

432 Reviews of Rally Hyundai - Service Center

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January 17, 2024

Great customer service! Jess was very pleasant to work with. My vehicle was ready when stated More

by KAREN_TITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Report | Print
Jan 22, 2024 -

Diamond Hyundai Palmdale responded

Hi Karen, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Diamond Hyundai Palmdale. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 17, 2024

They really don't know how to treat customers. And they want you to buy a new ar from them. More

by Terry Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana
Report | Print
Jan 19, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing this review regarding your experience with us, Terry. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

January 15, 2024

Gess was helpful and courteous throughout, the repairs were well done, and I didn't have to wait for anything. More

by john.schilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess
Report | Print
Jan 20, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for taking the time to write such great feedback, John. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Gess was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 15, 2024

Everything went really well and faster than anticipated. The lovely lady at the desk was very friendly and efficient. More

by DRIES.UTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Report | Print
Jan 20, 2024 -

Diamond Hyundai Palmdale responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 13, 2024

raul was outstanding, explained everything and i got my back very quickly. thank you sir More

by RAIDERREN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Jan 18, 2024 -

Diamond Hyundai Palmdale responded

It is great to hear about your recent experience. I will certainly pass on your feedback to Raul as he will be happy to hear it! We look forward to working with you again in the future! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 13, 2024

2 days to find out can’t do the job; got it done with local shop in 2 hours. Parts department said parts were not oem , they were ordered from Hyundai with vin , then I asked why don’t you get the parts More

by NeverBuyingHyundaiAgain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Jan 17, 2024 -

Diamond Hyundai Palmdale responded

I'm disappointed to hear about your experience, and I'd like to understand more about it. Please contact me so we can work towards a resolution. I look forward to hearing from you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 12, 2024

I did not have an appointment, but they still took care of our car and fix the issues More

by FRYERYAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess
Report | Print
Jan 18, 2024 -

Diamond Hyundai Palmdale responded

We appreciate your kind words. I am glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 12, 2024

Jess was very helpful and responsive at every step. She was able to answer all questions. More

by sonjasquires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Report | Print
Jan 18, 2024 -

Diamond Hyundai Palmdale responded

Thanks for your outstanding review! I'm very happy to hear that Jess was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 12, 2024

Service Rep Raul was outstanding, couldn't ask for better! My only issue/complaint is 2+hrs for a simple oil change, tire rotation and basic inspection is pretty excessive (perhaps understandable i More

by dwfromca
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Jan 18, 2024 -

Diamond Hyundai Palmdale responded

Thank you for writing about your visit with us. I am happy to hear that Raul was able to provide you with the great customer service we strive to deliver to each of our guests. Feel free to contact me to discuss questions or concerns about your oil change. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 12, 2024

Great customer service. I though $50 to install wiper blades was a little high. Great wash job! More

by GRUSSVONDORANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lopes
Report | Print
Jan 18, 2024 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to contact me if you’d like to discuss anything in greater detail. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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