Rally Hyundai - Service Center
Palmdale, CA
432 Reviews of Rally Hyundai - Service Center
Honestly I just took my car to a 3rd master mechanic and for the 3rd time they all said the same thing that it's the low end knocking which is the part that is covered under warranty and your service depart for the 3rd time they all said the same thing that it's the low end knocking which is the part that is covered under warranty and your service department won't diagnose it properly saying I need to spend 3100 to fix a "timing issue" which I got checked and it's not that so I feel like I just paid 200 for nothing and paid 750 to get it towed I know you're sales department but if I buy a car from you I don't want to feel like I'm going to get scammed by your service department if I have to bring it in for a simple oil change your techs need some training if they think it's a timing issue More
Adriana was a great service rep. My car definately ran better after oil and filter change...however the price quoted on the phone was 1/2 the out the door cost. My car definately ran better after oil and filter change...however the price quoted on the phone was 1/2 the out the door cost. More
The service was educational and free. What could be better? The service department found an optionable road noise device that was turned on when I purchased the vehicle. What could be better? The service department found an optionable road noise device that was turned on when I purchased the vehicle. More
My fuel injector went out in my engine unexpectedly when driving home to Ridgecrest from LAX. After 40 hours with no sleep, I was able to come in at 7:30 and Gess was immediately helpful, even with my unnec driving home to Ridgecrest from LAX. After 40 hours with no sleep, I was able to come in at 7:30 and Gess was immediately helpful, even with my unnecessary crying and stress. Gess had them look at my car, figure out the issue, and even found that some peeling rubber on my driver/passenger door panels were rubbing off which was covered under warranty. While waiting for the parts, they handled getting a rental car for me and were able to get me home. I’m so grateful for everything Gess did for me and, while I had been switching between Hyundai dealers for my service based on availability, I will be coming to Diamond Hyundai solely for my service now! Thank you, Gess! More
Adriana is always polite and honest and have the answers for our needs when you needed, explaining everything before work in the car thanks Adriana keep the good work for our needs when you needed, explaining everything before work in the car thanks Adriana keep the good work More
Adriana was amazing and very courteous. She is very knowledgeable about the services and repairs being done to my vehicle and was also very patient with another customer who was before me a She is very knowledgeable about the services and repairs being done to my vehicle and was also very patient with another customer who was before me and was upset. I appreciate her very much. More
Great experience with the service department at Diamond Hyundai in Palmdale. Gess Lopez was exceptional and exceeded all expectations. Clear and exact explanations and communications. Speedy service. Broug Hyundai in Palmdale. Gess Lopez was exceptional and exceeded all expectations. Clear and exact explanations and communications. Speedy service. Brought my son’s car in for a check engine light. Warranty covered all expenses. Had our car back in a few days. Highly recommend. More