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Rally Hyundai - Service Center

Palmdale, CA

4.1
432 Reviews

432 Reviews of Rally Hyundai - Service Center

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February 04, 2024

Great number of selection to choose from and with the help of a great salesman (Moe) found exactly what I was looking for. Will be coming back whenever I’m ready for my next vehicle purchase. More

by JOSE51TREJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
Report | Print
Feb 07, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the 5-star rating! I'm delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional customer service to all our valued customers. I look forward to seeing you again in the future! Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

February 02, 2024

After all the yeas of service for me and my family, customer service continues to be great More

by lady_eloise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There was at least three different male employees that assisted me
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Feb 07, 2024 -

Diamond Hyundai Palmdale responded

Eloise, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

February 02, 2024

Good customer service. The staff was very friendly and also very helpful. Complimentary coffee and tea was very nice. Some of these questions were not applicable but could More

by FAYFAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Feb 06, 2024 -

Diamond Hyundai Palmdale responded

Thank you for leaving us this great review! I am very happy to hear that we could be very friendly and very helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

February 01, 2024

Very happy with the service and Adriana was so understanding about the time frame for me. The Customer service is excellent. More

by patphodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andiana
Report | Print
Feb 06, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for taking the time to let us know how happy you are with your service experience, Pat! Feedback from you is one way I know we are achieving our goals. Let us know if we can assist you again! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

February 01, 2024

They have washed the car in the past,not anymore. Raul was very good and helpful. More

by JOHNNYGRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Feb 06, 2024 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to provide this feedback, Johnny. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with my team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 31, 2024

Raul in service was very efficient ,knowledgeable and professional and answered all my questions and went over paperwork. More

by twilliamsdirector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Report | Print
Feb 05, 2024 -

Diamond Hyundai Palmdale responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Raul as he will be happy to hear it! We look forward to working with you again in the future! Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

January 30, 2024

This is my third time coming to this location, and they have held my car for numerous days for an appointment due to overbooking. They also failed to order the part for my door after calling several times More

by melaniejarbeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Applicable/Sara/Mechanics
Report | Print
Feb 01, 2024 -

Diamond Hyundai Palmdale responded

We’d like to thank you for sharing details of your recent experience at our dealership, Melanie. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 30, 2024

The staff was knowledgeable, efficient and professional. My car was taken care of in a timely manner. More

by lezah88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Powers
Report | Print
Feb 02, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Diamond Hyundai Palmdale, we value our customers and we look forward to seeing you down the road. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 29, 2024

Adriana was very helpful and a pleasure to work with. Great customer experience, only waited about 2 hours. More

by Geno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Report | Print
Jan 31, 2024 -

Diamond Hyundai Palmdale responded

Thanks for your outstanding review, Geno! I'm very happy to hear that Adriana was of such help to you. I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 27, 2024

Unlike many other shops in town, they returned my car clean. I am happy with the results I received. More

by robert@penroseandassociates.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sarah
Report | Print
Jan 31, 2024 -

Diamond Hyundai Palmdale responded

Robert, thank you for writing such a great review about our dealership! I appreciate the feedback and I am pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. I look forward to seeing you again. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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