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Rally Hyundai - Service Center

Palmdale, CA

4.1
432 Reviews

432 Reviews of Rally Hyundai - Service Center

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March 13, 2024

It’s been about 3 weeks and still running with no issues. Mpg isn’t as good as factory but no issues to complain about so far. Great job. Thank you. More

by ICYOCUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Ashley Raul
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Mar 18, 2024 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

March 11, 2024

Customer service excellent however, I had my car for regular service, oil change. Once I got home I noticed a leak. a small one but I had to return to the dealer to fix it. Adriana Alvarado was very ple More

by sammyfriend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Alvarado
Report | Print
Mar 13, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

March 10, 2024

Great communication by Gess and up front on what was needed and recommended for my wife's car More

by LEDPLANT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess
Report | Print
Mar 13, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

March 08, 2024

Is seemed to take a long time to figure out what was wrong and get it fixed. More

by pwellner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Mar 13, 2024 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

March 08, 2024

Our service Advisor Gess 2064 Lopez was great friendly professional the service tech i feel did a great job on my vehicle as well More

by DODGE3.597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess Lopez
Report | Print
Mar 13, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

March 08, 2024

reasonable time to get service done but for the price that I paid, a complementary carwash would’ve been nice More

by Sb
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Mar 11, 2024 -

Diamond Hyundai Palmdale responded

I would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

March 06, 2024

We experienced some mishaps and the service department worked to correct them efficiently and effectively. I appreciated the honesty and that they took accountability. Overall it was a great experience. More

by lcyclrk83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess, Raul
Report | Print
Mar 11, 2024 -

Diamond Hyundai Palmdale responded

It is wonderful to hear that our team was able to provide you with a great experience, even despite the obstacles! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

March 05, 2024

Chris was fantastic! He is a huge asset to your company! He interacted with us. More

by cinshay43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Mar 08, 2024 -

Diamond Hyundai Palmdale responded

It is great to hear about your recent experience. I will certainly pass on your feedback to Chris as he will be happy to hear it! We look forward to working with you again in the future! Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

March 03, 2024

The location could/should have enough loaners for customers that need an overnight service on their cars. More

by GENE199264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul
Report | Print
Mar 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing this review regarding your experience with us, Gene. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

March 01, 2024

Chris Vartarian and the dealership went above and beyond to provide me with an amazing service. The overall experience 10/10! Would definitely come back and have my car maintenance here and would definitely More

by tin_shinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vartarian
Report | Print
Mar 06, 2024 -

Diamond Hyundai Palmdale responded

Thank you for writing such a great review about our dealership! I appreciate the feedback and I am pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. I look forward to seeing you again. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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