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Rally Hyundai - Service Center

Palmdale, CA

4.1
432 Reviews

432 Reviews of Rally Hyundai - Service Center

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March 31, 2024

In a rush, and I went in for an oil change. Mechanic never topped off any of my other fluids. Brake fluid needed a little, wiper fluid low and not topped off? More

by Alfredo Barba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Apr 02, 2024 -

Diamond Hyundai Palmdale responded

We’d like to thank you for sharing details of your recent experience at our dealership, Alfredo. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

March 29, 2024

Their Services are too expensive at this location. I wish it can be lesser than that. More

by olawal1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris was very nice
Apr 01, 2024 -

Diamond Hyundai Palmdale responded

I would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

March 28, 2024

Provided a high loof of customer service. The car was ready when they say it would be ready. And it friendly customer service representative in the service department More

by deshawnbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda customer service
Apr 02, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for sharing your positive experience with us, Deshawnbd! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

March 27, 2024

Service department was friendly and efficient. I wished you guys still did a complimentary car wash. More

by TKAVENEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Apr 01, 2024 -

Diamond Hyundai Palmdale responded

I greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to give us a call to discuss this further. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

March 23, 2024

The service is fantastic. . always attend to my needs of my car. I full trust everyone in there. Thank you for all the hard work and dedication to giving great service More

by KYRO_ONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guss
Mar 27, 2024 -

Diamond Hyundai Palmdale responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

March 20, 2024

I came in for an oil change and tire rotation. Raul was my writer and was professional and friendly. I know he worked thru his normal lunch hour. My car was ready shortly after it was due and he More

by VIREICHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Mar 25, 2024 -

Diamond Hyundai Palmdale responded

Thank you for this amazing review! We really appreciate your business. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

March 17, 2024

Bad costumer service! rude and doesn’t care about their customers.won’t go back there again.bad experience at first service.gave them another chance but still the same it w More

by ANNIEEJ_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana
Mar 19, 2024 -

Diamond Hyundai Palmdale responded

Annie, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

March 16, 2024

Palmdale Hyundai feels like family. I am there too much, however, I am treated very well with excellent service. More

by SPIDERRUFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Lopez
Mar 20, 2024 -

Diamond Hyundai Palmdale responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

March 16, 2024

Your adviser Chris excellent customer service very good job thank you so much for sure I going to recommend you dealer. More

by LLEIMYDEL1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris V.
Mar 20, 2024 -

Diamond Hyundai Palmdale responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

March 13, 2024

Gess was very attentive and caring to my needs. Thank you. I have worked with Gess before, and I keep getting the same great service and care. Thank you. More

by CECILPANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess
Mar 18, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful feedback, Cecil. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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