Rally Hyundai - Service Center

The service advisor was brilliant and communicative. Upfront about warranty information and set expectations well. I really appreciated having the detailed breakdown of the issue from the master technic Upfront about warranty information and set expectations well. I really appreciated having the detailed breakdown of the issue from the master technician. Superb customer service from the Diamond Hyundai Service team! More

Great customer service got dropped off at work and less than 2 hours a driver was picking me back up. than 2 hours a driver was picking me back up. More

Over all my experience was a bit shacky. I was impressed with how quickly my jeep was initially fixed, unfortunately the parts installed failed on the way home and the jeep was towed back fo I was impressed with how quickly my jeep was initially fixed, unfortunately the parts installed failed on the way home and the jeep was towed back for re-repair. The service department took real good care of me, and a few days later the jeep was finished, everything is working fine. Just wish the communication on the progress was more frequent. More

Chris my service order coordinator was great, and the service was fine. But the Customer Waiting Area was about 87 degrees, and the TV didn't work. I was going to just wait there but have to leave due t service was fine. But the Customer Waiting Area was about 87 degrees, and the TV didn't work. I was going to just wait there but have to leave due to the temperature. By the way the temperature on the sales floor was fine. Seems like management does care about Customers after you buy the car. More

We received a message saying there was a recall on our car. We were able to make an appointment the same week and have the service done within a couple of hours. Great service. car. We were able to make an appointment the same week and have the service done within a couple of hours. Great service. More

Chris was the best advisor, hands down! Very informative and kept me updated each step of the way! Chris texted me pictures of my car and then would call me and explain everything in great Very informative and kept me updated each step of the way! Chris texted me pictures of my car and then would call me and explain everything in great detailed. Answered ALL of my questions and concerns. I WILL request Chris by name for any future services. More

They were communicating with me throughout the whole process. Only negative thing is that they stated they did a full inspection and didn’t top off my wiper fluid which the light was on when I went in. process. Only negative thing is that they stated they did a full inspection and didn’t top off my wiper fluid which the light was on when I went in. More

Easy and fast service. I would recommend this dealership for all services. Thankful for the shuttle service. I would recommend this dealership for all services. Thankful for the shuttle service. More

Doesn’t give you a hard time, is patient with you. That’s what I like most. That’s what I like most. More

Did not completely work was done . Passenger door lock was not fixed at all. I have to bring the car back to get it fix Passenger door lock was not fixed at all. I have to bring the car back to get it fix More