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Rally Hyundai - Service Center

Palmdale, CA

4.1
432 Reviews

432 Reviews of Rally Hyundai - Service Center

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June 01, 2024

We received a message saying there was a recall on our car. We were able to make an appointment the same week and have the service done within a couple of hours. Great service. More

by LCRAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Jun 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your positive experience with Diamond Hyundai Palmdale! I appreciate your kind words about our efficient recall service. I'm glad we could promptly address the recall on your car and get you back on the road quickly. Please feel free to reach out if you need any further assistance. Drive safe! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 01, 2024

Over all my experience was a bit shacky. I was impressed with how quickly my jeep was initially fixed, unfortunately the parts installed failed on the way home and the jeep was towed back fo More

by ibpilot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your feedback with us. I understand your concerns about communication. Should you need any further assistance or have additional feedback, please don't hesitate to reach out. I look forward to serving you again in the future. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 01, 2024

Chris my service order coordinator was great, and the service was fine. But the Customer Waiting Area was about 87 degrees, and the TV didn't work. I was going to just wait there but have to leave due t More

by Urban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - Khatchig Vartarian
Jun 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your feedback. I invite you to contact me directly so we can work towards a more positive outcome. Thank you for your understanding. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

May 31, 2024

They were communicating with me throughout the whole process. Only negative thing is that they stated they did a full inspection and didn’t top off my wiper fluid which the light was on when I went in. More

by LLOYDSTITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jun 04, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback. Rest assured, I take your concerns seriously and will work to address the issue with the wiper fluid. Please feel free to contact me so we can ensure your complete satisfaction. Thank you for choosing Diamond Hyundai Palmdale. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

May 29, 2024

Easy and fast service. I would recommend this dealership for all services. Thankful for the shuttle service. More

by Lvpink001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess Lopez
May 31, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the excellent review! I am delighted to hear that you had a positive experience with us at Diamond Hyundai Palmdale. I am glad you found our service easy and fast. I appreciate your recommendation and I am so pleased you enjoyed the shuttle service. I look forward to assisting you again in the future! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

May 29, 2024

Doesn’t give you a hard time, is patient with you. That’s what I like most. More

by stefhine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 31, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the 5-star review! I am thrilled to hear that you had a positive experience with us at Diamond Hyundai Palmdale. Your satisfaction is my priority, and I am glad we could provide you with patient and hassle-free service. I appreciate your feedback and look forward to assisting you again in the future. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

May 26, 2024

Did not completely work was done . Passenger door lock was not fixed at all. I have to bring the car back to get it fix More

by Arshad.gilani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul
May 29, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your feedback. Please feel free to contact me so I can address this concern and ensure a satisfactory resolution for you. I value your business and look forward to assisting you further. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

May 25, 2024

Staff was professional, courteous, and friendly. Took a little longer than expected. Rep was out a day as well, wasn't able to get information on my vehicle for a couple of days. More

by curtfast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 29, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your feedback. If you'd like to discuss this further, please feel free to reach out to me directly at Diamond Hyundai Palmdale. Thank you for choosing us. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

May 25, 2024

Service was great service writer Gess went out of her way to look for something. I thought I had lost. Repair was made looks great period More

by GRAIL1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess Lopez
May 29, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your positive experience with Diamond Hyundai Palmdale! I am thrilled to hear that Gess provided excellent service and went above and beyond to assist you. I am glad that the repair was successful and that you are satisfied with the outcome. I look forward to serving you again in the future or feel free to share your experience with others. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

May 23, 2024

The kind and patient customer service provided by Adriana was Platinum tier. The service team was so fast and efficient and it’s clear they have expertise with the cars. I have never had such a positive expe More

by savkattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
May 24, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the glowing review! We're thrilled to hear about your exceptional experience with Adriana and our service team at Diamond Hyundai Palmdale. We pride ourselves on providing top-tier customer service and expertise with our cars. We look forward to welcoming you back for your next visit. Thank you for choosing us! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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