Rally Hyundai - Service Center

I will never go to another Hyundia dealership again. Diamond, with a 0800 appointment. Hear nothing about my car until I ask at 0920 and find out it's still not in work. Then when they determine it need Diamond, with a 0800 appointment. Hear nothing about my car until I ask at 0920 and find out it's still not in work. Then when they determine it needs plugs, the service writer says it may take a couple of hours to locate the plugs. You are telling me a full-service dealership does not have plugs, (a pretty much common part), in stock. I've been to two Hyundia dealerships for service, and both sucks. The one in Hesperia, and Diamond in Palmdale. More

I was impressed that I called on a Monday morning and then was able to schedule an appointment for the same day. then was able to schedule an appointment for the same day. More

I was told I needed to replace my engine. I had it checked somewhere else and do not need a new engine. It costs me almost 1000 dollars to replace the front door handles. I question the hones I had it checked somewhere else and do not need a new engine. It costs me almost 1000 dollars to replace the front door handles. I question the honesty and integrity of the service department More

They did a great job delivering to me. I was at my suite on vacation but they pulled up and delivered and showed up one time even though I was a little late so I appreciate them for everyt I was at my suite on vacation but they pulled up and delivered and showed up one time even though I was a little late so I appreciate them for everything they did More

I brought my car into Hyundai Palmdale to have the oil and oil filter changed. I had just had the car detailed prior to getting the oil/filter changed. When I got the car back there was a large oily hand and oil filter changed. I had just had the car detailed prior to getting the oil/filter changed. When I got the car back there was a large oily hand print on the hood and spilt oil inside the engine compartment. I would expect a more professional job from a dealership. More

I had a coupon for an oil change and since it was about time to get it changed I took it here. There was no sugar for the tea at the Keurig, just Splenda and creamer. The other services they recommended we time to get it changed I took it here. There was no sugar for the tea at the Keurig, just Splenda and creamer. The other services they recommended were very expensive and they wanted to charge for a tire rotation that I get free from the Tire Store, where I bought my tires. The work was done fairly quickly and I will return if I have coupons. More

Service advisor name Nataly needs more customer service training she is rude . I have never taking my car for service and felt so disrespectful training she is rude . I have never taking my car for service and felt so disrespectful More

Great service. Didn't have a ride, lyft was provide. Excellent and friendly staff. A+ Didn't have a ride, lyft was provide. Excellent and friendly staff. A+ More

Lexi is always on top of things she is Very efficient. No issues with this service. No issues with this service. More

I left my car to be repaired under warranty and I had to keep asking about when my car would be ready since I was not given that information in a timely manner keep asking about when my car would be ready since I was not given that information in a timely manner More