Diamond Honda
City of Industry, CA
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1,198 Reviews of Diamond Honda
Mazen is very attentive and has exceptional customer service skills. We felt at ease working with someone we can trust. He is also detail oriented, we will definitely conduct business with him again in service skills. We felt at ease working with someone we can trust. He is also detail oriented, we will definitely conduct business with him again in the future. More
Shout out to the service porter that kept me informed that a service representative would be with me shortly. He checked in with me every 5 minutes while I waited in my car. that a service representative would be with me shortly. He checked in with me every 5 minutes while I waited in my car. More
Quick and easy to book on line. Great customer service by Elmo and the service was completed faster than anticipated. Everyone was wearing face masks and social distancing was adhered to by all Elmo and the service was completed faster than anticipated. Everyone was wearing face masks and social distancing was adhered to by all More
I walked in without appointment after my A/C stopped blowing cool air. Joanne helped me within a few minutes of waiting time and was informed that I will get an update by 2:00 PM. Sure enough I receiv blowing cool air. Joanne helped me within a few minutes of waiting time and was informed that I will get an update by 2:00 PM. Sure enough I received a text informing me that my car is ready for pick-up. More
I went in to trade in my lease with Roland and he did a great job. I got an upgraded model and everything was fast and easy. I like that they are always straight to the point. Will return. great job. I got an upgraded model and everything was fast and easy. I like that they are always straight to the point. Will return. More
Incredible job Diamond Honda! This will become my new go to dealership. Customer service is ON POINT. Nicole in Service, Z and Brian in Sales and Dennis in financing are the best in the business. They each to dealership. Customer service is ON POINT. Nicole in Service, Z and Brian in Sales and Dennis in financing are the best in the business. They each went above and beyond. Made this a truly special experience. I highly recommended Diamond Honda! More
Wait time was pretty accurate for not having an appointment. I even received a car wash which i wasn’t expecting. Great job at this location. appointment. I even received a car wash which i wasn’t expecting. Great job at this location. More
Satisfying Customer Expectations…Gabriel Salinas! Gabriel met all my needs while visiting Diamond Honda. He was very transparent on what needed to be done to my vehicle and didn’t make me wait. Gabr Gabriel met all my needs while visiting Diamond Honda. He was very transparent on what needed to be done to my vehicle and didn’t make me wait. Gabriel also kept me informed while the job was getting completed via TXT which was appreciated. Gabriel definitely represents Honda with “Servicing the Customer”. Thank you, More