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Diamond Honda

City of Industry, CA

4.8
1,198 Reviews

17525 E. Gale Avenue

City of Industry, CA

91748

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1,198 Reviews of Diamond Honda

August 30, 2020

Mazen is very attentive and has exceptional customer service skills. We felt at ease working with someone we can trust. He is also detail oriented, we will definitely conduct business with him again in More

by Nayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mazen Dakdouk
Aug 10, 2022 -

Diamond Honda responded

Thanks, Nayla!

August 30, 2020

Shout out to the service porter that kept me informed that a service representative would be with me shortly. He checked in with me every 5 minutes while I waited in my car. More

by audri83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
Aug 10, 2022 -

Diamond Honda responded

We're happy to hear our service team took good care of you. Thanks for coming in!

August 26, 2020

Quick and easy to book on line. Great customer service by Elmo and the service was completed faster than anticipated. Everyone was wearing face masks and social distancing was adhered to by all More

by Roseira44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
Aug 10, 2022 -

Diamond Honda responded

Thanks for coming in, Roseira!

August 23, 2020

I live in Oregon, but bought a new car here. No games - everything was done as stated. Roland and Brant were excellent to deal with More

by J Van Horn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Gutierrez, Brant Tessinger
Aug 10, 2022 -

Diamond Honda responded

Thanks for the compliments! We're glad we could help.

August 20, 2020

I walked in without appointment after my A/C stopped blowing cool air. Joanne helped me within a few minutes of waiting time and was informed that I will get an update by 2:00 PM. Sure enough I receiv More

by emanalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Martinez
Aug 26, 2020 -

Diamond Honda responded

We're glad you had a positive experience with our service department and that they were able to get your A/C fixed quickly. Thanks for coming in. We appreciate your business!

August 15, 2020

I went in to trade in my lease with Roland and he did a great job. I got an upgraded model and everything was fast and easy. I like that they are always straight to the point. Will return. More

by monicaralfaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland
Aug 26, 2020 -

Diamond Honda responded

Thanks Moica! We're glad things were fast and easy for you! We hope you'll come back again.

August 13, 2020

Incredible job Diamond Honda! This will become my new go to dealership. Customer service is ON POINT. Nicole in Service, Z and Brian in Sales and Dennis in financing are the best in the business. They each More

by amc247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole B (5 stars), Zaid Y (5 stars), Dennis in finance (5 stars), Brian M (5 stars)
Aug 13, 2020 -

Diamond Honda responded

Wow, thank you for the compliments! We're glad we could help you out.

August 12, 2020

This is the 2nd vehicle I've leased from Diamond Honda and I continue to come back for service. Rafael was a pleasure to work with. Thanks! More

by Barrett419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ornelas
Aug 13, 2020 -

Diamond Honda responded

We truly appreciate your loyalty to Diamond Honda! Thank you!

August 12, 2020

Wait time was pretty accurate for not having an appointment. I even received a car wash which i wasn’t expecting. Great job at this location. More

by solidsnk311
Recommend Dealer
Yes
Employees Worked With
Tony Lam
Aug 13, 2020 -

Diamond Honda responded

Thanks! We're glad you enjoyed your experience at our dealership.

August 11, 2020

Satisfying Customer Expectations…Gabriel Salinas! Gabriel met all my needs while visiting Diamond Honda. He was very transparent on what needed to be done to my vehicle and didn’t make me wait. Gabr More

by JorgieB.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Salinas
Aug 13, 2020 -

Diamond Honda responded

Jorgie--Thank you for the compliments! We are so happy to hear that you had a positive experience with us.

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