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Diamond Honda

City of Industry, CA

4.8
1,198 Reviews

17525 E. Gale Avenue

City of Industry, CA

91748

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1,198 Reviews of Diamond Honda

September 22, 2020

Very nice, helpful and provided a good estimate of the time needed to service my vehicle. Good customer service which I hadn’t received from this dealership in prior dealings. Thank you Silvia! More

by Da
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Portillo
Aug 07, 2022 -

Diamond Honda responded

We're happy to hear we met your expectations this time. We appreciate your business. Thank you for coming in!

September 20, 2020

Gabriel helped me out on my Accord that had all service lights come on just 3 months from brand new. Before, I had gone I went to Ocean Honda and they didnt know what the heck they were doing and charged m More

by N23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Salinas
Aug 08, 2022 -

Diamond Honda responded

So glad we could help! Thanks for coming in!

September 20, 2020

Great service even though under this pandemic situation. I do not see the service consultant name that I talk with below, so I mention in here. Thank you, Elmo Orellana. More

by hakuyaizumi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
Aug 08, 2022 -

Diamond Honda responded

Thanks for coming in!

September 19, 2020

Excellent service from Elmo, he went beyond his way to service custoemrs. He even personally went over the car to make sure is all in order. More

by Elo168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo
Aug 08, 2022 -

Diamond Honda responded

We're always happy to hear good things from our customers. Thanks for choosing Diamond Honda!

September 16, 2020

Tony Lam my Service Advisor was great from start to finish. I was worried about getting quoted on maintenance that I thought I had already taken care of. I explained to Tony my problem and the other Ho More

by HFit16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lam
Aug 08, 2022 -

Diamond Honda responded

Thank you for the kind words and for the constructive feedback. We agree that a central repair database would be helpful, and we passed along your suggestion.

September 12, 2020

Nicole provided excellent service and gave updates on my car through out the whole process. She was very helpful and made my visit a pleasure. More

by anthony-h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bright
Aug 10, 2022 -

Diamond Honda responded

Glad you had a positive experience with our Service Department, Anthony! Thanks for coming in!

September 09, 2020

Had to walk in to check-in but it was fine. Liked the complementary drive home service. Called back 2x; phone kept ringing; no answer; very annoying. Service got delayed; got updated; ok. Review of se More

by mparubrub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
Aug 10, 2022 -

Diamond Honda responded

Thank you for providing us with this feedback. We have done some work to our phone system since your visit to fix this problem. We apologize about the service delay. Thank you for letting us know so that we can try to do better.

September 06, 2020

Great people that word there, Elmo Orellana was brilliant, thank you again. He was very friendly and helpful. Glad he works at Diamond Honda. Thumbs up More

by Cjreyes18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Aug 10, 2022 -

Diamond Honda responded

Thanks for the feedback! We appreciate your business.

September 06, 2020

Great and fast service. Edgar was very helpful and informative about the vehicle purchased. I would definitely recommend for future buyers to go to this dealer for purchasing or leasing. More

by wleun1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Madrigal
Aug 10, 2022 -

Diamond Honda responded

Thank you for the recommendation! We're always happy to hear good things from our customers.

September 04, 2020

Nice service, very helpful. Tony helps us a lot on our car service. I walked in without appointment, but Tony helped me in a few minutes of waiting time. More

by chloe.l.lam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lam
Aug 10, 2022 -

Diamond Honda responded

Thanks for choosing Diamond Honda! So glad to hear you had a positive experience with our service team.

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