Diamond Honda

Awesome experience at Diamond Honda I was very impressed with the professionalism and friendliness of everyone I came in contact with. From the receptionist that greeted me with a smile I was very impressed with the professionalism and friendliness of everyone I came in contact with. From the receptionist that greeted me with a smile to the salesperson and finance representative. Jerry, Roland and Edgar made me feel like is was very important and made me feel like they really did their best to give me a fair price on my new car. I will most definitely recommend Diamond Honda and especially these guys to my friends. Thanks again to everyone at Diamond Honda More

Regular service Went in for regular service and Sylvia took care of me. Car was checked in in a timely manner and drop off/pick up was arranged easily. My car was rea Went in for regular service and Sylvia took care of me. Car was checked in in a timely manner and drop off/pick up was arranged easily. My car was ready when promised and overall the process was smooth. Would definitely recommend this dealership to others. More

Snake Oil Salesman name - Chung Ly Avoid this place at all cost especially an internet sales manager name Chung Ly. He gave me a quota of $24900 which is far higher than any places I we Avoid this place at all cost especially an internet sales manager name Chung Ly. He gave me a quota of $24900 which is far higher than any places I went to. Then keep calling me for two straight days. After I gave him a phone call back he told me he'll match the offer if I find it cheaper. Today when I did, he ghost me and ignored my phone calls saying he's not available. He's a snake oil salesman. Avoid Chung Ly at all cost. More

Great Service! Jimmy Tang is awesome! He is extremely easy to work with, courteous and attentive. He helped us get exactly what we were looking for with unbeatable p Jimmy Tang is awesome! He is extremely easy to work with, courteous and attentive. He helped us get exactly what we were looking for with unbeatable price. Honda Accord 2018 Sport Black! Very friendly dealership. Would definitely recommend. More

Wrong sticker prices on multiple cars Jay Lee( (Internet/fleet mgr) claims that multiple cars had wring sticker prices affixed to the windows. .. My son and I I offered an oall cash offe Jay Lee( (Internet/fleet mgr) claims that multiple cars had wring sticker prices affixed to the windows. .. My son and I I offered an oall cash offer based on email quote plus all fees and taxes. Jay Lee then claims some additional printout were missing on multiple cars Calked on A certain manager baned Jerry.left a message . He didn't even bother to call back. MY FAMILY PREVIOUSLY PURCHASED A CAR AT THIS DEALERSHIP WHEN IT WAS IN DIAMOND BAR BEFORE IT MOVED TO CITY OF INDUSTRY. IWORST EXPERIENCE EVER, A SALESMAN WHO DOESN'T EVEN WHAT TO SHAKE HAND FOR HIS TIME BECAUSE DID NOT THE PRICING HE WANTS. WORST DEALERSHIP, ANS STAFF. More

Very bad service I have been suffering a very bad experience / a very bad service from Diamond Honda. I bought a certified pre-owned Honda CRV together with 100,000 mi I have been suffering a very bad experience / a very bad service from Diamond Honda. I bought a certified pre-owned Honda CRV together with 100,000 miles warranty from Diamond Honda sales manager Allan Ho on June 13, 2018, the car had a very big noise coming out from the rear tire on the 2nd day and I sent the car to the local Honda dealer on the 3rd day, local Honda service engineer said that the bend rotor of the tire frame resulted a very big noise and it must be replaced. I have called to Allan Ho for many times and asked him help to resolve this issue, but only answer I got from him was that "I can't do nothing on it", and ask me to deal with local Honda dealer by myself. According to Allan Ho, he has already worked for Diamond Honda for more than 20 years, How come a service manager has been trained by Diamond Honda for more than 20 years can show such kind of a very bad service attitude? How come a certified CRV certified by Diamond Honda engineer can present such a big problem for after using two days later? How come Diamond Honda can be so paralyzed with customers feedback? I am so regret that I have bought a car from Diamond Honda, and also from a so irresponsible sales manager Allan Ho. More

2018 Honda Clarity Touring Plug-in Lease Experience Got a great purchase experience from Jerry Ng internet director and Chung Ly internet sales manager. Both were very helpful and went over and beyond Got a great purchase experience from Jerry Ng internet director and Chung Ly internet sales manager. Both were very helpful and went over and beyond to make sure we were very well taken care of. Very Straight forward, NO GAMES, NO Shady Sales Tactics, NO BAIT AND SWITCH. I wish all dealers work like Jerry and Chung. I want to share my experience and show my appreciation for their help! More

Services Very bad business. Try to find the ways to charge you more. Lengthy wait time . They will always charge you for Inspection where Or her dealer will in Very bad business. Try to find the ways to charge you more. Lengthy wait time . They will always charge you for Inspection where Or her dealer will inspect for free even you just go there to change oil. More

Great place to buy a new car. I purchased a 2018 Honda Odyssey from Diamond Honda November 2017. I could not have had a better experience. I shop around. I spoke to sales represent I purchased a 2018 Honda Odyssey from Diamond Honda November 2017. I could not have had a better experience. I shop around. I spoke to sales representatives at several Honda Dealers within 100 miles, I requested quotes, I went to look at several vehicles in other dealerships, etc. Once I spoke to CHUNG LY @ DIAMOND HONDA I knew that I didn’t have to travel far to get the best price, the best customer service without compromise. Chung Ly truly worked hard to get my business and his hard work was greatly appreciated. My shopping around stopped here. He is a one stop shop- he is knowledgeable, friendly, easy to work with, and he truly worked to exceed all of my expectations. I feel that I got a great price because he has the customer’s best interest at heart, he wants to get you a good deal and he wants to see you leave happy. This is not the first vehicle I purchase, but it has by far been the best buying experience. I highly recommend buying from Diamond Honda. They sell a lot of vehicles and I am convinced that they do so because they are the best around. They have a great staff, and I am certain that I am not the only person that walked out of there with a new car, thrilled at the price I got it for, thrilled with the service that Chung provided, and thrilled with knowing that they are down the street should I ever need to stop by with an inquiry or concern. I HIGHLY recommend this place if you’re looking to buy a new car, ask for Chung Ly, he’s really good at what he does. I can easily say that I could not find better within my 100 mile radius search from Diamond Bar. More