Diamond Chevrolet of San Bernardino - Service Center

The people very polite friendly and did great job. very professional crew working in this dialer shops very professional crew working in this dialer shops More

Great service and understanding. I was glad to leave there with their superb help. Ed was an awesome representative for the job and I’d be glad to be back for good reason. I was glad to leave there with their superb help. Ed was an awesome representative for the job and I’d be glad to be back for good reason. More

Severo Trujillo is the best. I don't have to worry about my cars or truck I don't have to worry about my cars or truck More

Absolutely awful experience with this dealership. I’m still in a bit of shock at how awful they were. They did not fix my car and kept it for two days. I was never contacted, I had to call the I’m still in a bit of shock at how awful they were. They did not fix my car and kept it for two days. I was never contacted, I had to call them on the second day to inquire on the status. More

The place was clean, the people were helpful, the service was quick, the oil change was reasonably priced was quick, the oil change was reasonably priced More

It was a pleasant experience. I walked in they took my information. They took my car back and had my full service done within an hour. Highly recommend these guys. I walked in they took my information. They took my car back and had my full service done within an hour. Highly recommend these guys. More

The service representative Eddie was friendly, helpful and thorough with checking me in. Truck was ready at the time I was quoted. Great customer service and thorough with checking me in. Truck was ready at the time I was quoted. Great customer service More

I brought my car in for a problem. I never received any updates and had to go there 4 days later to get an answer. They said the care was done. When I picked up my car, the problem was I never received any updates and had to go there 4 days later to get an answer. They said the care was done. When I picked up my car, the problem was still there. I proceeded to bring the car back. Again, another 4 days with no word, the car still parked in the same place. I had to go there to get any answers. They told me it was going to be this specific part. I ordered the part and returned the car to them. Again, another 4 days with no response from them. Again, I went there and was told that there was another problem, and I needed another part. I ordered that part. The next day I get a call for the service manager saying the car was ready and that I didn't need that part, after I already ordered it. Every time I had to go to the dealer for answers, I was told" I was about ready to call you" and my paperwork was at the bottom of the stack. I got the car back and Quess what, the problem is still there. They also broke a part while doing the work and I had to buy and replace that part. They also left greasy fingerprints all over the hood and front bumper. They also spilt brake fluid on the fender where it meets the engine compartment and now part of the paint is messed up. This is the first and last time I come to this dealership. More

I filled out a survey already last week. Thank you for all your help and consideration Thank you for all your help and consideration More

Got the hard to find part that was needed haven’t had a chance to take it out on a long trip yet chance to take it out on a long trip yet More