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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
440 Reviews

440 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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October 18, 2024

Workers at the service department are very knowledgeable and treat customer very well with respect . More

by Mrodeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, Evelyn Rivera
Report | Print
Oct 22, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! I'm thrilled to hear that our service department staff at Diamond Chevrolet of San Bernardino provided you with knowledgeable and respectful service. I appreciate your support and look forward to welcoming you back for your next visit! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 17, 2024

Service reps were very respectful and so was the young lady at the register I'm completely satisfied will never go to rotolo or Mark Christopher again More

by macosta4588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Evelyn Rivera
Report | Print
Oct 19, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service representatives and the young lady at the register. Your satisfaction means a lot to us at Diamond Chevrolet of San Bernardino. We appreciate your trust and look forward to assisting you again in the future. Feel free to share your experience with others! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 17, 2024

Nathan was very helpful and took the time to ask me why I brought my vehicle for when a other worker denied me help. More

by Cecilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 19, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback, Cecilia! I'm thrilled to hear that Nathan was able to assist you and take the time to understand your needs at Diamond Chevrolet of San Bernardino. I appreciate your kind words and hope to see you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 15, 2024

Really great service and very helpful and nice. Very good customer service and fast service. More

by DEBORAHJ2314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griselda Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke
Report | Print
Oct 17, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I truly appreciate your kind words about our service at Diamond Chevrolet of San Bernardino. It's great to hear that you found our team helpful and that you experienced fast and friendly customer service. I look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 15, 2024

Nate was very helpful an kept Me informed on my vehicle the whole time, really appreciate that. GREAT SERVICE . More

by Highgrove1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 17, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you! I'm thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino. Our team strives to keep our customers informed throughout their vehicle service, and it's wonderful to know that Nate was able to assist you effectively. I appreciate your kind words and look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 12, 2024

The staff was very helpful explaining everything that happened and what needed to be done. The person I enjoyed working with most was David Taylor he is my go to guy. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
Report | Print
Oct 14, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Diamond Chevrolet of San Bernardino and that David was able to assist you effectively. Your satisfaction is our top priority, and it's great to know that you found our staff helpful. We look forward to seeing you again for your future needs! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 12, 2024

Dealership was an ok experience although I could not afford the repair that my vehicle needed. Communication was not like I expected because I had to call for updates. Overall when I have other services More

by ALGCRUZ76
Recommend Dealer
Yes
Employees Worked With
Eddie Rodriguez, David Taylor
Report | Print
Oct 15, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We understand that communication is key, and we appreciate your feedback regarding this matter. It's great to hear that you've had positive experiences with our services in the past at Diamond Chevrolet of San Bernardino. If you would like to discuss your most recent experience further, please feel free to contact me directly. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 10, 2024

Amazing experience, Griselda Reyna my seller agent make a great experience, 100% recommended, you make the difference ♥️ More

by GRISELDAMUNGUIA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanks
Report | Print
Oct 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I am thrilled to hear that you had an amazing experience with us at Diamond Chevrolet of San Bernardino and that our salesperson made a positive impact. Your recommendation means so much to me! I look forward to serving you again in the future. Safe travels with your new vehicle! ❤️ Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 10, 2024

Fabulous welcome as you drive up! Always a smile on the face of anyone who greets you! They make you feel as though you are not only welcome, but also wanted. While sitting in the wai More

by LINDACOOPER2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experiences at Diamond Chevrolet of San Bernardino over the past 15 years. It's always our goal to make you feel welcome and valued, and I appreciate your kind words about our team. I look forward to serving you for many more years to come! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 10, 2024

Expensive, staff on break, no one to connect. The best battery on the market is only $300, but this store is selling it for $680. More

by Zhouchen840215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
Report | Print
Oct 12, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand your concerns regarding pricing and service during your visit to Diamond Chevrolet of San Bernardino. I appreciate your feedback, as it helps us maintain our standards. If you would like to discuss this further, please feel free to contact me directly. Your satisfaction is important to me, and I'm here to help. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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