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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
405 Reviews

405 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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September 03, 2024

Great service and quick Everyone so nice make me feel like home one out 10 a 9 More

by juangarcia1350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Taylor
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Sep 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your review! We appreciate your feedback and are glad to hear that you felt at home with us at Diamond Chevrolet of San Bernardino. Our team strives to provide quick and friendly service, and it's wonderful to know we met your expectations. If there's anything we can do to achieve that perfect 10, please feel free to reach out. We look forward to serving you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 02, 2024

I appreciate the hard work they do on my car. They make sure it is done right which makes me feel safe on the highway. Thank you. More

by Rankes@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Taylor
Report | Print
Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review! I truly appreciate your kind words and I am delighted to know that you feel safe on the highway after our team at Diamond Chevrolet of San Bernardino has taken care of your car. Your satisfaction is our priority, and I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 01, 2024

Excellent work pride in what they do great prices friendly employees. I highly recommend diamond Chevrolet More

by lorriesanchez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
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Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I appreciate your kind words about our team and the service at Diamond Chevrolet of San Bernardino. It's fantastic to hear that you feel confident recommending us. I look forward to seeing you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 31, 2024

Poor management service. Never got my reimbursement when they told me I was getting it back. More

by carlos-alamos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate you letting us know that you had an issue with the reimbursement process, and we take this matter seriously. To help us address your concerns effectively, please reach out to me at Diamond Chevrolet of San Bernardino directly. Your experience is important to us, and I want to ensure we resolve this for you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 31, 2024

They were outstanding in their service . I would recommend to my friends . I was very pleased with the work they did to my car. More

by Maria Hilda Lechuga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Taylor
Report | Print
Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Maria! I am thrilled to hear that you were pleased with the service at Diamond Chevrolet of San Bernardino. Your recommendation to friends means a lot to me. I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 30, 2024

Nathan is very professional and listens to my concerns. He made great recommendations which I did at a very fair price More

by donyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your positive feedback! We’re glad to hear that our team at Diamond Chevrolet of San Bernardino was able to address your concerns and provide you with great recommendations at a fair price. Your satisfaction is important to us, and we appreciate your support. We look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 29, 2024

It took 7 hours for basic service oil change And tire balance which they put the balance weights on the wrong side, they are so visible and the rim is not a regular rim, it looks bad plus now the outside More

by marilumesa77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your frustration regarding the service you received at Diamond Chevrolet of San Bernardino. It is important to me that our customers receive the highest standards of service. I appreciate your concerns about the tire balancing and the impact on your rims. Please reach out to me directly so I can address this matter further and work towards a solution. Your satisfaction is very important to me. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 28, 2024

Bad service all around I picked up my truck and it was all dirty finger prints everywhere and very dusty it seems like the tech put all the parts inside the truck More

by mecruz76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your frustration regarding the condition of your truck upon pickup. At Diamond Chevrolet of San Bernardino, I strive to maintain high standards of cleanliness and service. I appreciate you bringing this to my attention and would like to invite you to contact me directly to discuss your experience further. Your satisfaction is important to me, and I want to ensure we address your concerns. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 27, 2024

Hello since I purchased my car from Carmax in 2019 iv never taken my car to any other place even when it needed body work More

by CRUISECONTROL2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Taylor
Report | Print
Aug 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience, and we appreciate your feedback. If you ever decide to explore options with Diamond Chevrolet of San Bernardino in the future for your vehicle's needs, we would be more than happy to assist you. We pride ourselves on providing excellent service and care. Have a great day! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 27, 2024

The service was fast and well done. As soon as I got there I was helped. More

by EDGARAMEZCA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Taylor
Report | Print
Aug 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words, Edgar! We're thrilled to hear that you experienced fast and efficient service at Diamond Chevrolet of San Bernardino. We appreciate you taking the time to share your experience and hope to assist you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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