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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
474 Reviews

474 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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June 19, 2023

The service department always take care of me. I'm always in and out quickly. Thanks! More

by JJC_63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Jun 21, 2023 -

Diamond Chevrolet of San Bernardino responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Diamond Chevrolet of San Bernardino. If there is anything more I can do for you please come back and see us any time! Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 19, 2023

I appreciate that there was only one customer service worker and she worked expeditiously with the customers that day. She was efficient and got us in and out. More

by deealves47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Jun 21, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 18, 2023

since I entered they were friendly and helpful a good experience in this highly recommended dealer More

by melsd_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Bustamante, Sam Oceguera
Jun 21, 2023 -

Diamond Chevrolet of San Bernardino responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 18, 2023

Edward showed me all the kindness and was very helpful, timely with my car, thanks Edward More

by patriciamagee1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Brady
Jun 21, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for leaving us this great review! I am very happy to hear that Edward could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 10, 2023

No available loaner/rental cars for warranty service. My car was at the dealership for 3 months with little to no assistance on helping me with a rental or loaner. Parts were backed ordered, but a full More

by ABPTLPIAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie at the Service Dept
Jun 13, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 21, 2021

Worst customer service ever, I do not recommend taking your car for anything here, poor quality service, my truck was crashed at the dealer when it was getting repairs done from previous incident and they More

by Adrianjulissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jul 29, 2021 -

Diamond Chevrolet of San Bernardino responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

April 21, 2021

Literally the Worst Dealership I have ever been too! I bought my first 2019 Camaro when I was 19 years old I worked 2 jobs to save up for this car after 5 months of me owning my car my check engine light More

by IsaiahNelms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Denny Covarrubi
Apr 27, 2021 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Perry Brandt pbrandt@daliaauto.com

July 28, 2017

You're on your own...it would seem. They "won't touch it" I bought a new 2014 Camaro at this dealership. When time for new tires, the same dealership service department, also claiming to be the best customer More

by wes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Paul
August 27, 2014

Hydroboost Everyone I spoke with was rude and very short. I get it your busy but with out me and everyone else they won't have jobs. More

by Shane Bickley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan and Jim
October 16, 2012

This is excellent service! They call when they say they will call and do exactly what needed to be done. Highly recommend this service dept. More

by scott.stevenson.1426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim? OMG I forgot!!
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